[This review was collected as part of a promotion.] Everything so far is wonderful about my new cooktop except that the grate feet keep falling off. I already lost 1. They should have been glued in better from the factory.
[This review was collected as part of a promotion.] Well made, easy to install. Just what we were looking for. Hard to find dark finish that we needed. Seems very well built. Great low end levels.
Purchased in 2015 when we renovated our kitchen. Recently noticed the cracking porcelain around the center burner. Noticed that others have had the same issue. Is there a resolution? Very disappointed.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 19, 2019
Hi, Joe g jr!
Thank you for sharing your experience with this cooktop. We understand your concern! Please ensure you are cleaning your cooktop with soap and water only, and thoroughly drying the surface afterwards. Harsh scrubbing or cleaners with high concentrations of chlorine or chlorides can damage the surface. Should you have any questions or need further assistance, please give us a call at 800-374-4432 Monday through Friday 8:30am to 8:00pm EST at your convenience.
[This review was collected as part of a promotion.] We have had this cooktop for a couple of months and wanted to really use it before giving it review. It is beautiful and has worked really well for our family. It is a great design as we love the feature of the 5 burners, but find that it is hard to use all of them at the same time. It produces a ton of heat and moving the pots around gets tricky. The difference in the flame sizes is a nice feature as well when cooking different types of items. We have only experienced two downfalls. One of the temperature knobs melted within the first week bc of that heat. Not sure what caused it, prob a pot handle placement, but we have had to be very careful since to ensure it doesn't get worse or that it doesn't happen to another one. The other issue we have noticed, is that it is very noisy when on, but that isn't a deal breaker for us. It truly is a great cooktop and would recommend.