Customer Reviews for Frigidaire - Gallery 30" Built-In Gas Cooktop
Customer Rating
5
Looks and works great!!
on March 23, 2020
Posted by: lauren41
[This review was collected as part of a promotion.] This cooktop caught my eye for our kitchen remodel for its great looking design. It looks great and is easy to use and clean!
[This review was collected as part of a promotion.] This cooktop came with our home. We love the biggest burner for boiling water quickly. It’s easy to clean as well.
[This review was collected as part of a promotion.] The appliance came with our new house. I like the 5 burners and it works good, but there is not enough power in 4 out of the 5 burners
[This review was collected as part of a promotion.] Had the kitchen remodeled from an electric to gas cooktop. This works so nice. I love being able to turn the heat down immediately. Easy to clean. I found baking soda removes grease without scratching the surface.
[This review was collected as part of a promotion.] We bought gas cooktop, fridge, dishwasher, oven and microwave a month ago and so happy that we did. It is easy to clean coz of stainless steel finish. My spouse loves to cook in the new kitchen and made her food taste better than before.
We started using our brand new cooktop about a month ago and within days it was covered in rust around every burner. We are very diligent to clean after we cook and have tried all kinds of cleaners to get the rust off and it won’t come off. Very very disappointed to have spent so much on an appliance that now looks terrible in our brand new kitchen.
Response from frigidaire.comBy Briana, Online Outreach Specialist, March 9, 2020
Hello, Ajf1! Thank you for your review. We are sorry to hear that you have not had a pleasant experience with your gas cook-top. It is important to use proper cleaners and methods provided in your use and care guide when caring for your cook-top. For the stainless steel, chrome and decorative trim areas, clean with hot, soapy water and a dishcloth. Rinse with clean water and a cloth. Do not use cleaners with high concentrations of chlorides or chlorine. Do not use harsh scrubbing cleaners. Only use kitchen cleaners that are especially made for cleaning stainless steel. Always be sure to rinse the cleaners from the surface as bluish stains may occur during heating that cannot be removed. To clean porcelain enamel, burners grates and burner rings, gently scour with a soapy scouring pad to remove most spots. Rinse with a 1:1 solution of clear water and ammonia. If necessary, cover difficult spots with an ammonia-soaked paper towel for 30 to 40 minutes. Rinse with clean water and a damp cloth, and then scrub with a soap-filled scouring pad. Rinse and wipe dry with a clean cloth or paper towel. Remove all cleaners or the porcelain may become damaged during future heating. We hope that this information is useful to you. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana