Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Built-In Gas Cooktop
Average customer rating
4.6
(652 Reviews)
Rating breakdown 652 reviews
5 Stars
489
4 Stars
118
3 Stars
28
2 Stars
6
1 Star
11
96%of customers recommend this product.
(
218 out of
228)
Customer Reviews for Frigidaire - Gallery 30" Built-In Gas Cooktop
Customer Rating
5
Absolutely the best Stove Top ever!!!
on December 19, 2018
Posted by: KarenKirk
from Blanchard, OK
[This review was collected as part of a promotion.] We bought this about a month ago and it exceeds our expectations. We read all the reviews and decided to buy. The size of each burner is perfect. The distance from the bottom of the pans to the fire is something we considered as well and is exactly what we wanted. Couldn't be happier with our purchase!!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome cooktop!
on December 23, 2018
Posted by: rdbldr
from Oklahoma
[This review was collected as part of a promotion.] This is the cooktop we installed in our new home and we are very happy with it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Front right burner is not lighting
on January 1, 2019
Posted by: Kimison
from Va
Just moved into a 2 year old home and the previous owners did not leave the manual, the front right burner does not ignite and since the element is fixed it is hard to clean without finding a special tool to remove the piece to see if it is clogged.Other than that the cooktop is lovely. Any suggestions on easy fix?
I would recommend this to a friend!
Response from frigidaire.comBy Derrick, Online Outreach Representative, January 3, 2019
Hi, Kimison.
Thank you for your feedback concerning your Frigidaire Gallery 30'' Gas Cooktop.
The comments you have provided will be very beneficial to our design team with our future appliances.
You should be able to remove the grates and burner caps for proper cleaning. I have emailed your model’s “Use & Care” guide to the email address you have provided.
If you have any additional issues or concerns, please give us a call directly at 888 203 1389. Our Customer Care Department is available Monday through Friday from 8am-8pm EST. Or, you may reach out to a professional technician by visiting http://www.frigidaire.com/Owner-Center/Locate-Service--Parts/ to find a provider in your area at your convenience.
We appreciate your comments and time.
Kindly,
Derrick
Thank you for your feedback concerning your Frigidaire Gallery 30'' Gas Cooktop.
The comments you have provided will be very beneficial to our design team with our future appliances.
You should be able to remove the grates and burner caps for proper cleaning. I have emailed your model’s “Use & Care” guide to the email address you have provided.
If you have any additional issues or concerns, please give us a call directly at 888 203 1389. Our Customer Care Department is available Monday through Friday from 8am-8pm EST. Or, you may reach out to a professional technician by visiting http://www.frigidaire.com/Owner-Center/Locate-Service--Parts/ to find a provider in your area at your convenience.
We appreciate your comments and time.
Kindly,
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
great cooktop
on January 27, 2019
Posted by: Bobaboo
[This review was collected as part of a promotion.] cooktop works great burners are great plenty of heat some keep on low for cooking
I would recommend this to a friend!
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , January 29, 2019
I know you will be putting out some great meals on this gas cooktop. Thank you for your feedback, Robert 5895. Please don't hesitate to call should you need additional assistance. You can reach our Customer Care Team at 1.888.203.1389 Mon-Fri 8 am-8 pm EST.-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Five burners
on January 27, 2019
Posted by: Professor C
from Aubrey TX
[This review was collected as part of a promotion.] This is our 1st stovetop utilized. It was included in our home purchase. Ease of use as you dont have interference of anyone accessing the oven.
I would recommend this to a friend!
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , January 29, 2019
Hello, Frigidaire friend. The Continuous corner-to-corner grates are awesome when you have big pots to move around. Thank you for your feedback. Please don't hesitate to call should you need additional assistance. You can reach our Customer Care Team at 1.888.203.1389 Mon-Fri 8 am-8 pm EST.-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
2
Excellent layout. Love the five burner design
on June 11, 2019
Posted by: Joe g jr
from Bay Shore, NY
Purchased in 2015 when we renovated our kitchen. Recently noticed the cracking porcelain around the center burner. Noticed that others have had the same issue. Is there a resolution? Very disappointed.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 19, 2019
Hi, Joe g jr!
Thank you for sharing your experience with this cooktop. We understand your concern! Please ensure you are cleaning your cooktop with soap and water only, and thoroughly drying the surface afterwards. Harsh scrubbing or cleaners with high concentrations of chlorine or chlorides can damage the surface.
Should you have any questions or need further assistance, please give us a call at 800-374-4432 Monday through Friday 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience with this cooktop. We understand your concern! Please ensure you are cleaning your cooktop with soap and water only, and thoroughly drying the surface afterwards. Harsh scrubbing or cleaners with high concentrations of chlorine or chlorides can damage the surface.
Should you have any questions or need further assistance, please give us a call at 800-374-4432 Monday through Friday 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look and value.
on July 1, 2019
Posted by: Rawills5339
from Mather
[This review was collected as part of a promotion.] Well made, easy to install. Just what we were looking for. Hard to find dark finish that we needed. Seems very well built. Great low end levels.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great cooktop
on July 18, 2019
Posted by: jokers2
from Las Vegas, NV
[This review was collected as part of a promotion.] Everything so far is wonderful about my new cooktop except that the grate feet keep falling off. I already lost 1. They should have been glued in better from the factory.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com