[This review was collected as part of a promotion.] Works and looks great! Purchased a month ago. Looking forward to using it more often. So far so good
[This review was collected as part of a promotion.] We've had this for about 3-4 weeks, and the gas works really well. I'm very impressed with the various size gas burners. However, when it arrived, one of the cast iron grates (center) was broken right out of the box. I called for a replacement, and the warranty dept was more than happy to oblige. THEN after just about a week's use I noticed the coating on the other grates was easily rubbing off with just a couples of uses. I called back and the warranty dept again happily ordered replacement grates. However we received one of the replacement grates today and it is already broken right out of the box. Clearly there's a product issue with the grates and it needs to be looked in to.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, May 3, 2021
Hi, christen2104. Thank you for your detailed feedback. We are glad to hear that you are happy with the performance of your new cooktop. We feel terrible to learn about the issues you’ve encountered with your grates. We can understand your concerns. Your experience will definitely help us pinpoint the matter. If we can provide any additional assistance, please reach out to us via Live Chat. Thanks again for sharing your experience. -Derrick
[This review was collected as part of a promotion.] Bought this new cooktop for our kitchen remodel. The contractor found it easy to install. We’ve been using it for a couple of weeks, and it has met all of our expectations. We especially like the location of the controls.