Caster wheels would not bolt on . Had to use cardboard shims that were not included
I would recommend this to a friend!
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, September 28, 2023
Hello Nellie, Thanks for reaching out about this, we're sorry to hear you are not completely satisfied with your Gladiator purchase. Please give Gladiator a call at (866) 342-4089 or email us at ggwinfo@gladiatorgarageworks.com so they can look into this for you. Please have a model number ready.
Written by a customer while visiting gladiatorgarageworks.com
I am not happy in that I asked Gladiator to contact me prior to shipping as I was away on business, and I was not home to accept the package. I was proactive in coordinating with Gladiator, and they did not coordinate with me. Gladiator failed to contact me prior to shipping. Thank you.
I would recommend this to a friend!
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, September 28, 2023
Hello Toni, We appreciate you taking the time to leave your comments and feedback on your experience with your Premier Pre-Assembled GearDrawer (GAGD275DLG)). It is through customer feedback that we are able to correct, and make changes to our communication methods. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review for better communications.
Written by a customer while visiting gladiatorgarageworks.com
Pre assembled does not mean fully assembled and the coasters are not easy to install. First off the unit has some weight to it and you have to lay it on its side to install the coasters. The coasters slide into place but they would not all fully secure and tighten. I had to then flip it on its other side to try again. Ultimately, I decided it was good enough and stopped shy of every bolt being as tight as I would want/prefer. The bumpers were also not installed and those were much simpler and easy, which begs the question of why not just ship it with the bumpers on? It would add protection and cut down on the amount of cardboard used and styrofoam.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
4
Good product, but having drawer issue
on January 7, 2024
Posted by: CKTexas
The quality of the Gear Drawer unit is good. I bought three and have been very pleased until we moved. The problem I'm having is the drawers will not stay closed sliding open 2-4". This is due to the slope of the garage floor. Is there a way to adjust the cabinets to compensate for the slope to keep the drawers closed? Is there a latch for the drawers? Something else?
Written by a customer while visiting gladiatorgarageworks.com
This is exactly what I was looking for!!! The drawers slide easily, casters make it very easy to move around my garage. This piece is perfect and goes with the other Gladiator products I have.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com