Customer reviews from kitchenaid.com
KitchenAid - Architect Series II 30" Built-In Gas Cooktop with 4 Burners and Gas-On-Glass Surface
Average customer rating
4.5
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
50
4 Stars
10
3 Stars
6
2 Stars
1
1 Star
2
84%of customers recommend this product.
(
57 out of
68)
Customer Reviews for KitchenAid - Architect Series II 30" Built-In Gas Cooktop with 4 Burners and Gas-On-Glass Surface
Customer Rating
4
30” 4 Burner, gas, Arch. Series II
on December 28, 2018
Posted by: jcis31
from Opelika, AL
Gender:Male
[This review was collected as part of a promotion.] Large burner does not lite correctly. Good quality.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
excellent features, easy to clean, safe and effici
on December 28, 2018
Posted by: haig
from Wichita, Kansas
Gender:Male
[This review was collected as part of a promotion.] We bought our cooktop a few months ago and are very happy with it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works Great, very happy to have it
on January 5, 2019
Posted by: Susie R
from Santa Clarita, California
Gender:Female
[This review was collected as part of a promotion.] replaced the existing cooktop, KitchenAid 30" 4Burner, with same unit.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Cooktop review
on March 17, 2019
Posted by: Oreo6736
from Clarksburg ON
Gender:Female
[This review was collected as part of a promotion.] I built a new house and all appliances are Kitchenaid. I love how they look. The cooktop is streamlined and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
After initial difficulties I am enjoying it
on April 22, 2019
Posted by: Karabunga
from Encinitas, CA
Gender:Female
Now that an in-warranty technician has adjusted the burners so they light properly and the flame is the right height, I am happy with this cooktop. Initially the left front burner did not light properly. Best Buy swapped out the unit no questions asked, but the second cooktop did the exact same thing! (In the reviews I saw someone else had this same experience.) The technician resolved the issue, but it would be much less work for the customer if they rolled off the assembly line with all burners adjusted properly. Aside from this initial problem, here are some of my other assessments. This cooktop cooks very nicely! The power and control are excellent, and I am very happy with the cooking results. Design wise, the black glass is very sleek, but the grates look awfully big. They are very prominent visually and are a little challenging to move and clean. (In order to clean the glass, you have to move the grates.) But everything cleans up nicely with soapy water. The burner caps keep spills out from the working parts and lend a professional look and feel to the cooktop. As other people stated, it is sometimes a little challenging to center pots over the flames, and things feel a little cramped when using multiple burners. My smallest pots wobble a little, which didn't happen on my old JennAir. Anyway, had I not had the initial lighting issue, I would have rated it 4 stars instead of 3 because I do very much enjoy the cooking results.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Easy to use with good features
on July 8, 2019
Posted by: ykim
from Irvine, CA
Gender:Female
[This review was collected as part of a promotion.] I am happy with my cook top except it's hard to clean with heavy grid top of glass top. I a afraid I might break the glass top while I am cleaning. I wish it comes with grid cover so it won't get dirty all over the cook top.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
BAD DESIGN
on July 18, 2019
Posted by: DECC
from DENVER
Gender:Male
THE COOK TOP WORKS GREAT HOWEVER WHEN YOU ACCIDENTALLY BOIL OVER A POT THE LIQUID GOES THRU THE HOLES FOR THE BURNER CONTROLS AND SHORTS OUT THE ELECTRONIC IGNITERS UNDER THE STOVE. EXPENSIVE REPAIR.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, July 18, 2019
Hello DECC , thank you for your review. We sincerely apologize for the concerns with your Cooktop and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Looks nice, works fine, similar to one it replaced
on June 20, 2020
Posted by: Alice9
from Benton Harbor
This was a replacement for a 30-year old KA model which was still working fine. Hope this one lasts as long!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com