Customer reviews from kitchenaid.com
KitchenAid - Architect Series II 30" Built-In Gas Cooktop with 4 Burners and Gas-On-Glass Surface
Average customer rating
4.5
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
50
4 Stars
10
3 Stars
6
2 Stars
1
1 Star
2
84%of customers recommend this product.
(
57 out of
68)
Customer Reviews for KitchenAid - Architect Series II 30" Built-In Gas Cooktop with 4 Burners and Gas-On-Glass Surface
Customer Rating
1
HATE this cooktop !!
on December 3, 2018
Posted by: SHAL
This cooktop came with the house we bought so I don't know when it was purchased. There is a lot of gap underneath the knobs that liquid will go through ! TWICE in the last week, the spark ignition switch harness burned with loud red popping noises under the glass. It's come to a point where my wife feels so unsafe in the house because both times it happened when we were not using the cooktop :( It's a shame really that the knobs are on the same level as the burners with no protection. I've already spent so much money on the repair once, not repairing it again ! Please buy a cooktop where the knobs are not at the same level as burners. It's a very easy thing to look over until it happens to you...
No, I would not recommend this to a friend.
Response from kitchenaid.comBy tuckesr, Social Care, December 4, 2018
At Kitchenaid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. However, if you feel that the unit is not working as designed, we suggest for an accurate diagnosis and satisfactory addressing of any malfunctioning component that may be contributing to your concern that you email us directly at Kitchenaid_Reviews@Kitchenaid.com
Thank you for your review
Thank you for your review
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful all around cooktop
on June 17, 2020
Posted by: LoveChaiGreenTea
from Encinitas, CA
I’ve owned this cooktop for a year and a half now, and I am very pleased with it. The cooking power and control are excellent. I also find it fairly easy to keep looking nice. At first it seemed cumbersome to lift the large grates, but now I’m used to it. By having a flat surface, the glass is easily kept shiny and clean with just soap and water. The grates clean up well. The burners are a little more work since baked-on oil can leave marks. At first, I had issue with the flame on the biggest burner (lower left) taking too long to light and bursting out with a giant flame. After it was adjusted by an appliance tech, which KitchenAid paid for, the issue went away. Just turn the dial until it starts to click, take your hand away, and it will light safely. One last note, I had a Jenn-Air cooktop before, and this one required a larger opening to be cut out from my counter, which was an upcharge by the installer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not sure what you want in this category
on March 30, 2018
Posted by: I do not have a nick name
[This review was collected as part of a promotion.] Grates, burners and glass surface are Very difficult to clean
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed
on November 11, 2018
Posted by: Lildeb2222
from Texas
Gender:Female
Pros: Easy to light gas stove and cooks well. Glass cook top is easy to clean with Weyman glass cook top cleaner.
Cons: Grates,burner and burner caps are extremely difficult to clean with non abrasive cleaners. Has been used 2 weeks and already has spots unable to remove.
Definitely would not purchase again and looking for replacement grates,burner and burner caps before this item is discontinued. No I was not paid for this promotion.
Cons: Grates,burner and burner caps are extremely difficult to clean with non abrasive cleaners. Has been used 2 weeks and already has spots unable to remove.
Definitely would not purchase again and looking for replacement grates,burner and burner caps before this item is discontinued. No I was not paid for this promotion.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
great stove top
on April 3, 2018
Posted by: kenwic
from windsor,co
Gender:Female
[This review was collected as part of a promotion.] A little more hard to keep clean than I expected - otherwise happy with the stove top.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Neat design. Easy to clean.
on February 1, 2019
Posted by: Subbiah
from Troy, MI
Gender:Female
[This review was collected as part of a promotion.] We bought this a month ago and very happy about it. Its easy to clean surface.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great style and finish
on December 17, 2019
Posted by: Golfnut58
from Inland Empire Ca
[This review was collected as part of a promotion.] Switched from electric to gas and this unit is amazing. Cooks food perfectly and the ease of cleanup is unsurpassed. Would recommend to everyone!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Cooktop, Much advanced over 1997
on March 23, 2020
Posted by: CarolF
from Oceanside, CA
[This review was collected as part of a promotion.] I had to replace my Kitchen Aid cooktop because the auto ignition quit working. The former appliance had slippery spiders to sit pots on with areas that could cause pans to flip off the surface. It didn't burn hot enough. The new one has resolved those problems. It also gives a larger surface to sit hot pans on. It gets as hot as needed with a smooth operation. I am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com