Customer reviews from kitchenaid.com
KitchenAid - 6.5 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - White
Average customer rating
4.2
(665 Reviews)
Rating breakdown 665 reviews
5 Stars
391
4 Stars
131
3 Stars
54
2 Stars
32
1 Star
57
80%of customers recommend this product.
(
483 out of
600)
Customer Reviews for KitchenAid - 6.5 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - White
Customer Rating
4
New stove
on January 14, 2021
Posted by: TLK45
from Michigan
[This review was collected as part of a promotion.] Bought this stove August 3, 2020. Received it November 2020 but it did not come with the trim kit. Trim kit arrives in December but it does not fit. New one ordered. As of January 14, 2021 still no trim kit. I like the stove and look forward to trying some of the newer features.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love the range, delivered w/oven drawer misaligned
on January 15, 2021
Posted by: CapeCodJoe
[This review was collected as part of a promotion.] Have had the range for about 3 months. Love the look, style and cooking range. Regrettably it was delivered with a mis-aligned bottom oven drawer and it still has not been repaired. Yes, Covid has impacted this repair but it should have been built right the first time. To date, we have not been able to use that feature :(
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice Range, but could be better
on January 16, 2021
Posted by: Annajopo
from Grand Rapids, MI
[This review was collected as part of a promotion.] I’ve been loving my range so far. The one thing I’m not happy about is the middle, long burner. It is not heating very well. It’s working like a warming element instead of a cooking. I’m loving the roll-out rack in the oven though.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Less than Great Gas Range
on February 4, 2021
Posted by: Elsie2
from Vancouver, BC
[This review was collected as part of a promotion.] Less than happy with gas range. Would not buy again. Wish I had spent the extra money for a better range.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , February 9, 2021
Hello, Elsie2!
We are so very sorry to hear that you are not happy with your gas range. Thank you for reaching out to us about your concern. Please accept our apologies for failing to meet your needs and standards. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 242026774. We look forward to hearing from you and hope you have a wonderful day!
We are so very sorry to hear that you are not happy with your gas range. Thank you for reaching out to us about your concern. Please accept our apologies for failing to meet your needs and standards. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 242026774. We look forward to hearing from you and hope you have a wonderful day!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
great features
on February 4, 2021
Posted by: Sylly
from Bol
[This review was collected as part of a promotion.] I bought this in December and had problems with it right away. The oven sparker
was not working
was not working
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Roll out shelf
on February 9, 2021
Posted by: Roseleen
from Leesburg, Florida
[This review was collected as part of a promotion.] Has to be replaced. This will be the third kitchen aid stove we have had in 7 months. Long tale but not too happy with Kitchen Aid.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy nairdr, Social Care, February 10, 2021
Hi Roseleen, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Surface is peeling off
on February 12, 2021
Posted by: Marc26
We bought the range in 2018 and noticed in 2020 the surface on top of the door was peeling off. We contacted Kitchen Aid to be told it's not covered. We believe it's a manufacture defect and it should be taken care. The range is not easy to clean, we tried different suggested products and it leaves marks.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , February 17, 2021
Greetings, Marc26!
We are so very sorry to hear that about the unfortunate experience you have had with your Kitchenaid range. Thank you for taking the time to contact us with your concerns about the door peeling. We understand that it is upsetting to have an appliance fail to meet your needs and expectations and we sincerely apologize for that happening to you. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 242226146. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that about the unfortunate experience you have had with your Kitchenaid range. Thank you for taking the time to contact us with your concerns about the door peeling. We understand that it is upsetting to have an appliance fail to meet your needs and expectations and we sincerely apologize for that happening to you. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 242226146. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I like the gas range
on February 18, 2021
Posted by: Ann M M
from Port Orange, FL
[This review was collected as part of a promotion.] So far so good, except when oven is lit, it seems loud. Haven’t used it a lot but look forward to in coming months. I wanted upper & lower oven/baking draw, not warming draw. This was the only one like my 12 year old Electrolux range up north.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com