Customer reviews from kitchenaid.com
KitchenAid - 6.5 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - White
Average customer rating
4.2
(665 Reviews)
Rating breakdown 665 reviews
5 Stars
391
4 Stars
131
3 Stars
54
2 Stars
32
1 Star
57
80%of customers recommend this product.
(
483 out of
600)
Customer Reviews for KitchenAid - 6.5 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - White
Customer Rating
4
Love it but...
on December 3, 2020
Posted by: rlgroot
from British Columbia, Canada
I’ve had this oven for just under a year and I love it. It’s easy to use and temperatures are very steady. Unfortunately, the back oven venting is letting out heat when oven is one and it’s discoloured the back tile. I’m not sure why this happens. I would think the heat should be vented away from the back wall...?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Utter disappointment
on December 16, 2020
Posted by: StefaniaU.
from Maple Ridge BC
Just had my gas stove for a little over a year. Looks very similar to this model. I did not expect the top coat layer on the top part of the oven door to peel... Same issue for the markings - I never scrubbed them and always clean the stainlessteel gently, yet they are peeling off..My sister has similar issues with her Kitchen Aid stove. I understand warranty does not cover peeling. What should I do now?
Thanks
Thanks
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , December 30, 2020
Hello, StefaniaU!
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid range. Thank you for reaching out to us about the problems you have been having with the peeling. We understand that it is disappointing to have an appliance fail to meet your needs and expectations, and we are truly sorry to hear that has happened to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240002444. We look forward to hearing from you and hope you have a fabulous day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid range. Thank you for reaching out to us about the problems you have been having with the peeling. We understand that it is disappointing to have an appliance fail to meet your needs and expectations, and we are truly sorry to hear that has happened to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240002444. We look forward to hearing from you and hope you have a fabulous day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on December 23, 2020
Posted by: Hpd1307
from Hoboken NJ
[This review was collected as part of a promotion.] I bought this stove about two months ago and we are very happy with it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sharp looking
on December 27, 2020
Posted by: Angrla
from Freehold
[This review was collected as part of a promotion.] Very easy to operate and to clean looks beautiful In kitchen
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Looks and works great
on December 31, 2020
Posted by: Meena63
from California
[This review was collected as part of a promotion.] Looks great in my new kitchen and works well. Love the convection cooking feature and it’s so quiet. I haven’t used the lower oven drawer yet so can’t comment on that. The stainless steel scratches pretty easy but that is the nature of it. A little polish keeps it nice looking. Plenty of room on the cook top for all my large pots and pans. The oven has plenty of space and cooks evenly. So happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Bad electrical issues, and is common.
on January 3, 2021
Posted by: Sasquatch12345
from Calgary, AB
Takes about half an hour to get up to temperature in the oven. The touch pad board continues to short, even after replacing. A never ending headache. The control board is poorly insulated and is easy for water and grease to access and mess it up.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , February 8, 2021
Hello, Sasquatch12345!
We are so very sorry to hear about the problems you have been having with your Kitchenaid gas range. We understand that it is upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240784783. We look forward to hearing from you and hope you have a fantastic day! Thank you, - Andrea
We are so very sorry to hear about the problems you have been having with your Kitchenaid gas range. We understand that it is upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240784783. We look forward to hearing from you and hope you have a fantastic day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features and Well Worth the Purchase
on January 7, 2021
Posted by: Faderji
from Calgary
[This review was collected as part of a promotion.] When we bought our new house we upgraded from an electric stove to a gas KitchenAid.
Gas Burners are so efficient and cook evenly. The Gas oven heats up faster than an Electric oven and cooks the food perfectly. So many features that are included with this Gas Stove like the Baking drawer - Well worth the purchase.
Gas Burners are so efficient and cook evenly. The Gas oven heats up faster than an Electric oven and cooks the food perfectly. So many features that are included with this Gas Stove like the Baking drawer - Well worth the purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this gas range!
on January 12, 2021
Posted by: Kara84
from Illinois
[This review was collected as part of a promotion.] I beyond happy with my purchase. Very sleek and cools amazing! I absolutely love my baking drawer!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com