Customer reviews from kitchenaid.com
KitchenAid - 6.5 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - White
Average customer rating
4.2
(665 Reviews)
Rating breakdown 665 reviews
5 Stars
391
4 Stars
131
3 Stars
54
2 Stars
32
1 Star
57
80%of customers recommend this product.
(
483 out of
600)
Customer Reviews for KitchenAid - 6.5 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - White
Customer Rating
5
Gas n gas range
on August 1, 2023
Posted by: JDDelko
from Massachusetts
[This review was collected as part of a promotion.] Excellent product. Despite what the government might tell you, nothing beats a gas range. I love the way it cooks. Only issue or feature I would like to see is a way to turn the control panel on or off so i don't have to worry about my cat starting to bake something in the oven while I'm out.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Warming drawer
on August 27, 2023
Posted by: BFranck
Warming drawer turned on by itself. Luckily we were home. Smoke and burn smell filled the air. All electrical turned off. The heating element was on broil. We were not using the stove or oven at the time. This could have been a house fire if we were not home! It's 3 1/2 years old.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 28, 2023
Thank you for sharing your experience with us, BFranck. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 380643.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Nothing but problems since the start
on September 12, 2018
Posted by: ITALjoe
from Hamilton Ontario
Gender:Male
Purchased stove less than 1 yr .. Right from inception stove has not worked properly.. Will not ignite and heating up period can take upwrd of 2 hrs and still not reach temp, will not hold the temp , too many issues to discuss. Have had a tech out here 5 times and even spoke with tech dept from Whirlpool .. stove still not fixed and cook anything .. have always liked the Kitchen Aid product but now have lost all faith
No, I would not recommend this to a friend.
Response from kitchenaid.comBy WILSJ35, CA Social Care, September 12, 2018
Hi, ITALjoe. We hate to hear that range is still having issues after all this time. We understand how that would be disappointing and would like to restore your faith in our brand. Please send an e-mail to us at canadasocial@kitchenaid.com with the best phone number to pull up your file and the reference number 210807511. We'll be glad to look into this further for you. Thank you for your feedback and for reaching out to us.
-Jake
-Jake
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great stove with terrible self-clean cycle
on January 6, 2019
Posted by: JoCi
from Toronto, Ontario
Gender:Female
From the moment I saw this range I knew it would be the best range to replace the one we had from the previous owner of our home. It's sleek, modern, and functions well HOWEVER, the Aqualift as mentioned below from others is a joke. It does absolutely nothing to clean the oven. The rest of the oven (the outside) is easy to clean and maintain but the inside I've now had to get down on hands and knees and even remove the front door to get into the oven to clean up the build up. I've had the range now for almost a year and half and have had to deep clean it at least 5 times to keep up with it. The baking drawer is the one feature that is holding me back from trying to find another model to buy for our new home that we are in the process of building. I came on the site to see what others have to say about the Aqualift and I'm glad Im not the only one who has complaints about it. PLEASE Kitchenaid address this issue! We'd love to stick with the same appliance company but I don't want to spend the rest of my days scrubbing an oven!
Response from kitchenaid.comBy BROADBN, CASOCIALCARE, February 19, 2019
Hey, JoCi. We completely understand your frustration with your new range. The cleaning cycle does best when the oven has been cleaned frequently enough to prevent a build up. Due to the cleaning cycle running so quickly, it is easier to use more frequently. We do apologize for any inconvenience this may have caused you; your feedback is greatly appreciated. If you would like to discuss this further please send an email to canadasocial@kitchenaid.com. Please include your best contact number, the serial number, and the reference ID 214162846. Thank you - Brittany
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Gorgeous
on March 30, 2021
Posted by: Littlebit64
from Huntington
[This review was collected as part of a promotion.] Just received a week ago so far I am extremely happy with the purchase. Just the look I needed for my kitchen. Easy to clean
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very happy with my purchase
on September 13, 2021
Posted by: KZaf
from Durham, NC
[This review was collected as part of a promotion.] I had been looking for a anew range and purchased this one based on a recommendation and I couldn't be happier. I love the space of the five burners and they heat very quickly. The convection oven cooks evenly and quickly. I haven't used the baking drawer yet but I'm excited to have the extra oven next time I prepare a big meal.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Stylish
on January 31, 2022
Posted by: Fred&Emily
from Temecula, California
[This review was collected as part of a promotion.] Looks great and is really functional. We couldn’t be more happier with our choice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
great stove
on April 2, 2022
Posted by: caap
from south carolina
[This review was collected as part of a promotion.] Received the stove about 2 weeks ago and love it. It is perfect for my needs with all the features it has especially the proof button which I use for bread and pizza crust. I am a cook and it meets all my needs.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com