Customer reviews from kitchenaid.com
KitchenAid - 15" 50-Lb. Convertible Icemaker - Black
Average customer rating
4.2
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
88
4 Stars
35
3 Stars
9
2 Stars
7
1 Star
11
87%of customers recommend this product.
(
124 out of
142)
Customer Reviews for KitchenAid - 15" 50-Lb. Convertible Icemaker - Black
Customer Rating
2
Great except for the mold
on September 21, 2017
Posted by: BP
from Phoenix, AZ
We love our ice maker, other than the constant buildup of black and red mold in the back of the unit where you are unable to reach it. When we had a repairman out for a separate issue (that was taken care of under warranty), he indicated ours was cleaner than most and that there's no way to clean it other than by completely disassembling the unit. He tried to convince us that it doesn't touch the ice, but during the cleaning process today, it's clear the mold is spreading to areas touched by water/ice. I live in a very dry state with no added humidity in the air and the mold formed before the first cleaning cycle, and we run the cleaning solution through it more frequently than recommended. I've had the unit for almost three years now and love the ice, but am concerned about the health effects of ingesting moldy ice.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Great except for the mold
on September 21, 2017
Posted by: BP
from Phoenix, AZ
We love our ice maker, other than the constant buildup of black and red mold in the back of the unit where you are unable to reach it. When we had a repairman out for a separate issue (that was taken care of under warranty), he indicated ours was cleaner than most and that there's no way to clean it other than by completely disassembling the unit. He tried to convince us that it doesn't touch the ice, but during the cleaning process today, it's clear the mold is spreading to areas touched by water/ice. I live in a very dry state with no added humidity in the air and the mold formed before the first cleaning cycle, and we run the cleaning solution through it more frequently than recommended. I've had the unit for almost three years now and love the ice, but am concerned about the health effects of ingesting moldy ice.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy maytagbrand, maytagbrand, November 2, 2017
Dear BP:Thank you for your review.We would like to inquire further about your review with you.Please respond back to this email address NAR_CUSTOMER_SOLUTIONS@KITCHENAID.COM with your Reviewer ID #109161718, name, phone number, street address, zip code,model & serial number, and date of purchase on the appliance.Thank you,Kari
Written by a customer while visiting kitchenaid.com
Posted by: Mud Duck
from Bryan, Texas
Verified Purchase:Yes
I bought this ice maker to replace the one that broke down and it is great!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Mud Duck
from Bryan, Texas
Verified Purchase:Yes
I bought this ice maker to replace the one that broke down and it is great!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: DN
from Mesa, AZ
Verified Purchase:Yes
(This review was collected as part of a promotion.) We bought this ice maker to replace an old one. So far it works great and makes a lot of ice. No issues with its operation and it is pretty quiet in comparison with our old one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Jim
from Fort Gratiot, MI
Verified Purchase:Yes
(This review was collected as part of a promotion.) Great machine that produces crystal clear "decorator" ice in good quantities in a short period of time.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Kim
from Derby, KS
Verified Purchase:Yes
(This review was collected as part of a promotion.) Had to replace our Maytag ice maker. It died 10 days after the 5 year warranty ran out. The KitchenAid makes ice faster and is much quieter. For some reason, the door won't fit under our counter top, so the door and handle stick out farther than I would have liked, but its location next to the fridge makes it so no one will get caught on the handle. Also, tried to install a water filter...very tight, and after the installation, the machine stopped making ice. When I removed the filter, the ice maker worked fantastically! Hope to have this machine for a long time.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Dan
from Fairhope AL
Verified Purchase:Yes
(This review was collected as part of a promotion.) I have had it for 2 weeks and it is making more ice than I can use. Great Value for the money.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com