Customer reviews from kitchenaid.com
KitchenAid - 15" 50-Lb. Convertible Icemaker - Black
Average customer rating
4.2
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
88
4 Stars
35
3 Stars
9
2 Stars
7
1 Star
11
87%of customers recommend this product.
(
124 out of
142)
Customer Reviews for KitchenAid - 15" 50-Lb. Convertible Icemaker - Black
Customer Rating
4
Installation Procedure Needs More Detail
on March 6, 2018
Posted by: Kardinals
from Fayetteville, Arkansas
Gender:Male
[This review was collected as part of a promotion.] Makes ice well, but hopefully it will last much longer than our previous KitchenAid Automatic Ice Maker, especially considering the cost of the unit. We spent hundreds on repairs once the machine stopped functioning properly, but the prior unit never did work properly after a few years of service and hence the replacement.
The installation instructions need some work. A good idea would be to have one of your technical writers actually observe someone of normal mechanical skill actually installing the equipment. The instructions aren't bad, there just is not enough detail to make the installation as effortless as possible.
Also, when one purchases the unit, it should be stated very clearly that an additional (and expensive) pump/motor must be separately purchased unless the unit will drain to a floor drain (which is highly unlikely in the vast majority of household installations).
The installation instructions need some work. A good idea would be to have one of your technical writers actually observe someone of normal mechanical skill actually installing the equipment. The instructions aren't bad, there just is not enough detail to make the installation as effortless as possible.
Also, when one purchases the unit, it should be stated very clearly that an additional (and expensive) pump/motor must be separately purchased unless the unit will drain to a floor drain (which is highly unlikely in the vast majority of household installations).
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love having tons of ice!
on March 1, 2018
Posted by: jurl
from Virginia
Gender:Male
[This review was collected as part of a promotion.] We are happy to have the looks and the quality of the ice maker. It was easy to install!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice Icemaker
on February 11, 2018
Posted by: Slowmovingpappy
from Madison, MS
Gender:Male
[This review was collected as part of a promotion.] Purchased this as part of a complete kitchen appliance upgrade. The refrigerator and ice maker were KitchenAid. The ice is crystal clear without any taste, Just what you want. Only a four because it is noisy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Water filter and fresh ice on demand!
on February 6, 2018
Posted by: rahlstrom
from Herndon, VA
Gender:Male
[This review was collected as part of a promotion.] I bought this to replace an ice maker I fixed at least twice a year for the last 5 years. This one is much cleaner, easier to install, quieter, bright inside and simple controls. Love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
awesome
on January 29, 2018
Posted by: jlr!
from dallas
Gender:Female
[This review was collected as part of a promotion.] great features...would highly recommend to others!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this ice maker!
on January 29, 2018
Posted by: Lizzie55
from Atlanta, GA
Gender:Female
[This review was collected as part of a promotion.] We purchased this a month ago and have enjoyed it and use each day! Perfect for our family!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
A splurge, but so far so good.
on January 1, 2018
Posted by: GoCARDSGo
from Louisville, ky
Gender:Female
[This review was collected as part of a promotion.] This was a splurge for our new kitchen. And while we have only had it a month or so, it seems to be worth it. It makes a lot of ice. Only drawback is that it is sometimes noisy, but even ice makers in refrigerators make some noise.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Year Round!
on December 21, 2017
Posted by: Larry101
from South Carolina, United States
Gender:Male
[This review was collected as part of a promotion.] This is my second Kitchenaid free standing ice maker and could not imagine being without one. We use it daily and have been very pleased.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com