Customer reviews from kitchenaid.com
KitchenAid - 15" 50-Lb. Convertible Icemaker - Black
Average customer rating
4.2
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
88
4 Stars
35
3 Stars
9
2 Stars
7
1 Star
11
87%of customers recommend this product.
(
124 out of
142)
Customer Reviews for KitchenAid - 15" 50-Lb. Convertible Icemaker - Black
Posted by: Retired
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had our new ice machine for about 2 months and really like it. It was easy to install and makes plenty of ice. It looks nice in our kitchen and is pretty quiet for an ice machine. Much quieter than our last one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: AG
from Sunol, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I originally bought a U Line clear ice maker and had a lot of issues from the day they delivered it. I went back to to the dealer and they recommended Kitchen aid. I am glad I made a exchange. the machine is perfoming very well and I am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
CHECK YOUR WATER FILTER!!!
on March 12, 2017
Posted by: PMY
from Houston, Texas
Verified Purchase:No
[This review was collected as part of a promotion.] So far I am quite pleased with this ice maker (our second one). BUT, I chose this model because of the integrated water filter.
Much to my surprise, I cleaned the machine for the first time yesterday and went to replace the water filter to discover there was no filter installed. My installer never said anything and I just assumed one came with the unit - as it does with a new refrigerator . Quite disappointed that I have been using the unit for 9 months with no filter installed. My fault??????? An installation problem? Would love to hear from kitchen aid .
Much to my surprise, I cleaned the machine for the first time yesterday and went to replace the water filter to discover there was no filter installed. My installer never said anything and I just assumed one came with the unit - as it does with a new refrigerator . Quite disappointed that I have been using the unit for 9 months with no filter installed. My fault??????? An installation problem? Would love to hear from kitchen aid .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Issues with ice maker after living in house 2 months
on September 27, 2016
Posted by: Mark on Lake Martin
from Alexander City, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently moved into a new house where I installed a KitchenAid ice maker in a terrace level bar. After just 2 short months, the machine has stopped making ice and is making a load humming noise. Going to shut it off and make a warranty service call. Highly disappointing!!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Donvon
from Pensacola, Fl.
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had a similar one for years so bought the same as a replacement. The first one didn't work so refused to accept if it needed repair fresh from the factory. The replacement worked but not as well as it should have. A technician checked it and found a part had to be ordered and replaced. Since part installed, unit seems to be working ok but seems noisier than our old one and interior seems smaller. This one has water filter which the old one did not. Ice is good: nice and clear.
Written by a customer while visiting kitchenaid.com
Posted by: Linda
from Baton Rouge, LAq
Verified Purchase:Yes
[This review was collected as part of a promotion.] This one replaces a 12 year old Kitchenaid model. Love it! Would definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: George
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this ice maker 2 months ago and love it. We find ourselves using more ice just because we can. The cubes are a perfect size and perfectly clear. The ice maker keeps up very easily during parties.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Smith
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this while building our new home and since we have moved in have been pleased with the performance. The only issue I have is that at times, the ice can be a little "softer" than I would like. It does keep up well with demand and is fairly quiet when operating.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com