Customer Reviews for KitchenAid - 15" 50-Lb. Convertible Icemaker - Black
Customer Rating
3
Loud popping
on January 22, 2019
Posted by: Alle
from Louisiana
Gender:Female
[This review was collected as part of a promotion.] The ice is great! However, we hear a lot of loud popping noises that come from this ice maker. It sounds like it is a shut off valve for the water line. It’s very loud and really disturbs the dog. I would love for Kitchenaid to contact me about this issue. My builder reached out to the supplier and I still have not hear back.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Works Great!
on January 24, 2019
Posted by: Mike 18
from Orange Beach, Alabama
Gender:Male
[This review was collected as part of a promotion.] We live near the beach and my ice machine is very important to me and my family. Our kitchenaid gets a lotta use and works great producing a lot of ice!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Just a few fixes
on January 31, 2019
Posted by: J2kwalk
from Farmersville Tx
Gender:Female
[This review was collected as part of a promotion.] We just set up our ice maker. Mostly easy, but then I didn’t really do anything. A couple of things we learned. 1. Have a means to getting to the back of the ice maker so as to line up the drain. 2. Consider putting on the end of cabinets. The handle to open the door hits cabinets. 3. Order filter. Can not find in stores. 4. Be prepared for noise. 5. Needs a special cleaning liquid about every 9 months.
Make ice pretty quickly.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Jury is Delibrating
on February 12, 2019
Posted by: ratchettt
from TN
Gender:Male
[This review was collected as part of a promotion.] I bought this about a month ago and was very pleased, but it stopped producing ice 4-5 days ago. Warranty repairman scheduled in 3 days. Not going to completely flame this product until I get it working and have a reliability track record.
Response from kitchenaid.comBy stewakn, Social Care, February 13, 2019
ratchettt , thank you for your review. We would like to inquire about your review with you. If you do not get your issue resolved, please email us at NAR_Customer_Solutions@kitchenaid.com at your earliest convenience with your user name (ratchettt ) user id (215582721), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, KitchenAid Social Care
Written by a customer while visiting kitchenaid.com
Customer Rating
5
An Excellent Icemaker
on February 18, 2019
Posted by: Moneyrole622
from Burlington
Gender:Male
[This review was collected as part of a promotion.] This icemaker is an excellent machine as it makes plenty of ice consistently.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
ice maker
on February 20, 2019
Posted by: philip100
from monroe,la
Gender:Male
[This review was collected as part of a promotion.] so far so good installed 2 weeks ago!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love how the water filter is set inside the unit
on June 22, 2018
Posted by: Carlos8
from Miami, Florida
Gender:Male
[This review was collected as part of a promotion.] I just bought it so far so good, the only thing is that the drain hose was not included with the unit
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
[This review was collected as part of a promotion.] This is a replacement machine. Much quieter and makes ice faster. Good shape cubes for drinks. Old Kenmore worked for 12 years, but was noisy. This is much quieter.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com