Customer Reviews for KitchenAid - 15" 50-Lb. Convertible Icemaker - Black
Customer Rating
1
KitchenAid has great appliances - But not Icemakers
on June 12, 2017
Posted by: Charlie
from Madison, MS
Verified Purchase:No
[This review was collected as part of a promotion.] I have had this ice maker for just over a year and it has gone out twice. Both times the water continues to run but it will not make ice. I have had the repair people out of fix it the first time and now (after just over a year and a repeat of the same issue) they want to charge me to fix it the second time. It is also very load compared to other icemakers I have had.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Major Headache....
on July 1, 2017
Posted by: Creek House
from Garden City, SC
Verified Purchase:No
[This review was collected as part of a promotion.] We bought this icemaker new from a local authorized dealer for our vacation home and have had nothing but problems. This icemaker has never worked. So far, over the last year, we have traveled out of town to the vacation home FIVE different times to meet the installers to attempt to replace and repair parts. Even after all this time, money and inconvenience this product still doesn't work. What a disappointment for us.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Would rate it "0" if I could
on July 20, 2016
Posted by: Shawc
from Pensacola, FL
Verified Purchase:No
[This review was collected as part of a promotion.] Only have had this since March and has broken three times. Now we are trying to get it exchanged "lemon law" but cannot talk to anyone in customer service because they won't answer!!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
[This review was collected as part of a promotion.] Bought this last week.Stopped working after 2 days. Compressor fan bad
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Ice
on October 13, 2017
Posted by: dkdesign
from Houston, TX, United States
Gender:Female
[This review was collected as part of a promotion.] I love my new Kitchen Aid Ice Maker. The new feature I like the most is the location of the handle at the top perpendicular to the machine. It makes it so easy to open. My last Kitchen Aid Ice Maker had the handle parallel on the left side, but did last me 17 years!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very Quiet
on November 28, 2017
Posted by: JGAL
from St. Augustine, FL, United States
Gender:Female
[This review was collected as part of a promotion.] This is our second ice maker, replacing a similar one we had for 7 years before it blew up (not sure why). This one is much more quiet operation, which is a major plus. The only negative so far is the door to the controls won't stay up, which is the only reason I gave an overall rating of 4! Ice Makers are notorious for failure, but this one came with 3 yr warranty and we purchased the extended warranty just in case.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great ice, quiet
on December 9, 2017
Posted by: BLKK
from Coon Rapids,Mn.
Gender:Male
[This review was collected as part of a promotion.] Had this a few weeks now and really like it. It replaces a noisy icemaker that made clumpy ice that had to be chopped up before use. This icemaker makes great ice, doesn't clump at all and is very quiet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features and reliable service
on December 9, 2017
Posted by: TimTam
from Memphis, TN
Gender:Male
[This review was collected as part of a promotion.] We have enjoyed an ice maker for the past 30 years. Our Kitchen Aid finally gave up and we bought a new one of the similar model. It was very easy to install and it is cranking out ice just like the last one. WE love it!!
Written by a customer while visiting kitchenaid.com