[This review was collected as part of a promotion.] I bought this about a month ago and was very pleased, but it stopped producing ice 4-5 days ago. Warranty repairman scheduled in 3 days. Not going to completely flame this product until I get it working and have a reliability track record.
Response from kitchenaid.comBy stewakn, Social Care, February 13, 2019
ratchettt , thank you for your review. We would like to inquire about your review with you. If you do not get your issue resolved, please email us at NAR_Customer_Solutions@kitchenaid.com at your earliest convenience with your user name (ratchettt ) user id (215582721), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, KitchenAid Social Care
[This review was collected as part of a promotion.] We just set up our ice maker. Mostly easy, but then I didn’t really do anything. A couple of things we learned. 1. Have a means to getting to the back of the ice maker so as to line up the drain. 2. Consider putting on the end of cabinets. The handle to open the door hits cabinets. 3. Order filter. Can not find in stores. 4. Be prepared for noise. 5. Needs a special cleaning liquid about every 9 months.
[This review was collected as part of a promotion.] We live near the beach and my ice machine is very important to me and my family. Our kitchenaid gets a lotta use and works great producing a lot of ice!