Customer reviews from kitchenaid.com
KitchenAid - 15" 50-Lb. Convertible Icemaker - Black
Average customer rating
4.2
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
88
4 Stars
35
3 Stars
9
2 Stars
7
1 Star
11
87%of customers recommend this product.
(
124 out of
142)
Customer Reviews for KitchenAid - 15" 50-Lb. Convertible Icemaker - Black
Customer Rating
4
What, no filter included?!?
on May 4, 2017
Posted by: Mike & Sharon
from Madison, MS
(This review was collected as part of a promotion.) Our first KitchenAid ice maker lasted 11 years before requiring repair for a refrigerant leak and lasted another year after the repair. We installed the new ice maker yesterday around 5PM and had nearly a full bin of ice this morning. Our biggest disappointment (actually, my wife was mad as a hornet) is that there was no filter included with the ice maker. With the premium price for buying KitchenAid products, I expected a filter to be included. The instructions discuss the filter but do not mention that it is not included with the ice maker. I expected more than this from a premium brand.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Donvon
from Pensacola, Fl.
Verified Purchase:Yes
(This review was collected as part of a promotion.) We had a similar one for years so bought the same as a replacement. The first one didn't work so refused to accept if it needed repair fresh from the factory. The replacement worked but not as well as it should have. A technician checked it and found a part had to be ordered and replaced. Since part installed, unit seems to be working ok but seems noisier than our old one and interior seems smaller. This one has water filter which the old one did not. Ice is good: nice and clear.
Written by a customer while visiting kitchenaid.com
Posted by: Sara
from Florence Mo
Verified Purchase:Yes
(This review was collected as part of a promotion.) This is a great ice maker. My refrigerator ice maker could not keep up with the amount of ice my family was using. This one does. My family uses it all the time.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Lady
from St. Louis
Verified Purchase:Yes
(This review was collected as part of a promotion.) It came dirty with no cleaner or filter. Then it is loud. Wish I would have gotten something else
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
CHECK YOUR WATER FILTER!!!
on March 12, 2017
Posted by: PMY
from Houston, Texas
(This review was collected as part of a promotion.) So far I am quite pleased with this ice maker (our second one). BUT, I chose this model because of the integrated water filter.
Much to my surprise, I cleaned the machine for the first time yesterday and went to replace the water filter to discover there was no filter installed. My installer never said anything and I just assumed one came with the unit - as it does with a new refrigerator . Quite disappointed that I have been using the unit for 9 months with no filter installed. My fault??????? An installation problem? Would love to hear from kitchen aid .
Much to my surprise, I cleaned the machine for the first time yesterday and went to replace the water filter to discover there was no filter installed. My installer never said anything and I just assumed one came with the unit - as it does with a new refrigerator . Quite disappointed that I have been using the unit for 9 months with no filter installed. My fault??????? An installation problem? Would love to hear from kitchen aid .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: MN
from Fairhope, AL
Verified Purchase:Yes
(This review was collected as part of a promotion.) This is our second icemaker from kitchenaid and while nice looking it is louder than our old one. The ice it produces seems to be smaller as well.
Overall we are pleased though.
Overall we are pleased though.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: cnleblanc22
from Baton Rouge, LA
Verified Purchase:Yes
(This review was collected as part of a promotion.) Only had it for a few months, but so far we love it! The machine itself is made really well. Had all new appliances installed with my renovation, and my supplier did recommend buying a warranty on the ice maker. Only because they tend to go out quicker than other appliances. Love the new handles Kitchenaid has come out with!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Nancy
from Enid, Oklahoma
Verified Purchase:Yes
(This review was collected as part of a promotion.) We were building a new house and this is my favorite appliance !! We did not have an icemaker put in our refrigerator because this wonderful icemaker take such good care of us and makes me want to drink more water because of the great cubes
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com