Customer reviews from kitchenaid.com
KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Average customer rating
4.3
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
1,032
4 Stars
320
3 Stars
123
2 Stars
59
1 Star
112
85%of customers recommend this product.
(
1,252 out of
1,479)
Customer Reviews for KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Posted by: DPhil
from Baltimore, MD
Verified Purchase:Yes
Decided to test it out with an expensive New York strip cut. Broiled perfectly! Beautiful and perfect fit. Added a stainless steel backsplash that connects seamlessly with OTR KitchenAid microwave. Beautiful professional look. Easy to use with easy to follow touch panel.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
So disappointed!
on July 29, 2016
Posted by: Sue
from Chesnee, SC
We bought all new kitchen aid appliances for our new home. I really could not be more disappointed in my gas range. Last night I was baking a pizza and it took 28 minutes to preheat the oven to 450 degrees. I did not open the door and did not have any unused racks in the oven. I have never had to wait so long for any oven to preheat. Another and even worse feature is that I can only cook on one burner most of the time. The largest burner, front left, is the only burner that I actually have control over. I can get it up high or turn it down to a low simmer. This burner has the only knob that allows me to do this. The others do not have the control of temperature that I am used to on a gas range. The low setting is much more like medium and does not allow me to adjust beyond the setting it has for low. I am so sorry that I bought this range and certainly can't afford to buy a new one now. If there is some way to adjust the flame so that I can cook at the desired temperature, please let me know.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Hello Sue:
Thank you for taking the time to write regarding your KitchenAid range. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your range, and we apologize for any inconvenience this concern may cause you. We will forward these on for future consideration.
Thank you for taking the time to write regarding your KitchenAid range. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your range, and we apologize for any inconvenience this concern may cause you. We will forward these on for future consideration.
Written by a customer while visiting kitchenaid.com
Posted by: The Nad
from Langley BC
Verified Purchase:Yes
Upgraded to kitchen aid and am so happy with the appliance ..
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: The next Martha Stewart of cooking
from Wisconsin
Verified Purchase:Yes
I bought this a month ago and, although it is a beautiful stove, I find it is more stove than I need at this stage of my cooking -- 5 burners, convection and regular oven etc. Looks great, works well. What can I say. Perhaps I should have looked around but it was a decision in haste.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: cww2
from Colorado
Verified Purchase:Yes
Okay a few thing I do not like, first the grills, the two pc design make it a major pain to clean, I am 5 foot and to lift those & place to the side is NOT a great design, secondly the stove sits hight, also not great for someone 5 foot tall & thirdly the control panel needs a cover so that when you clean it or bump it it does not go off and do its own thing. Burners are a bit hot, needs more than one simmer control burner. The stove cooks beautifully & the burners I will get used to. One of the few full gas ranges, but with all my heart I miss my older jen-air, which I has not sold it with the house.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Oven allways broken
on June 5, 2016
Posted by: Elsa
from Cumming, Ga
Verified Purchase:No
The oven of the stove broke 3 times, I have to lost my day to work when they come to check up and another day to fix it, I called them and they said they offer one year guarantee, so in one year the stove can broke 10 times and they can't gave you a new, it's a headeche, customer service it's the worst, they don't understand that you have a life and things to do I have 8 months with the stove and broke every time I needed, that's not nice, never buy a kitchenaid product again, I taught was a serous company
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Dear Elsa:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID 82509218 , name, phone number, street address, reviewer name, and your model & serial number.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID 82509218 , name, phone number, street address, reviewer name, and your model & serial number.
Written by a customer while visiting kitchenaid.com
Posted by: Terry
from Waterford, MI
Verified Purchase:Yes
The oven shelves roll in and out very easily. The electronic key pad is easy to use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Vicki
from Plattsmouth, Ne
Verified Purchase:Yes
I like the way it looks, easy to maintain for cleaning but it as user friendly as I would like
Written by a customer while visiting kitchenaid.com