Customer reviews from kitchenaid.com
KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Average customer rating
4.3
(1,645 Reviews)
Rating breakdown 1,645 reviews
5 Stars
1,032
4 Stars
319
3 Stars
123
2 Stars
59
1 Star
112
85%of customers recommend this product.
(
1,251 out of
1,478)
Customer Reviews for KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Customer Rating
2
Temperature
on October 5, 2025
Posted by: Mikenet
from Texas
[This review was collected as part of a promotion.] Overall, the range's cooktop performs well, but the oven is significantly flawed. It consistently fails to reach the set temperature, which makes baking and roasting unreliable. Furthermore, when the oven is in use, the exterior of the range becomes excessively hot, causing the kitchen and surrounding area to heat up rapidly and uncomfortably.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 7, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6428AUgPE or Direct Message on Instagram at http://spr.ly/6429AUgP1. When responding, please include your contact information and reference Case #817213.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful oven!
on October 24, 2025
Posted by: EH85
[This review was collected as part of a promotion.] This is a beautiful oven. The control panel is easy to use and I love the way it looks in my kitchen. Makes everything look elevated. The interlocking grates make everything secure and the stove top is easy to wipe clean. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broken from day one.
on November 2, 2025
Posted by: Jim J2
from Athens il
[This review was collected as part of a promotion.] New range, oven does not work on bake setting, front left burner doesn't ignite properly and front right burner control doesn't line up with the other knobs.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 3, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 832461.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Beware
on November 6, 2025
Posted by: North of the Border
Do not buy this stove as it is a poor product. Aqualift does not work. Please check the Internet including legal action, focused on Aqualift problems. The stove knobs are cheap and start to peel quickly,
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 10, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 834909.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
30’ inch 5 burner gas stove
on August 25, 2019
Posted by: Ma’Margie
from Califoria
Gender:Female
[This review was collected as part of a promotion.] I purchased this gas stove last year and has been the worst appliance I’ve bought the digital oven panel went out and had to have it replaced The gas knobs if you lean up against the stove because I have a stove top microwave sometimes with out hearing or feeling that you moved a bit the knobs it they turn on very easily you have to be aware of little children being around and moving them even though the fire doesn’t start because it clicks but the gas fumes will stay on I have had people come over and tell me what smells like gas when I’ve been another areas of my house and didn’t smell it it’s dangerous and would really not advise anyone to purchase this KitchenAid stove or any other appliances purchased a whole new set and have had problems with all appliances
No, I would not recommend this to a friend.
Response from kitchenaid.comBy blankar, Digital Care, August 30, 2019
Hello Ma’Margie, thank you for your review. We sincerely apologize for the concerns with your Range and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Defective materials ruined cooktop & warranty doesn't cover
on June 22, 2017
Posted by: CBL
from Long Beach, CA
I purchased all Kitchenaid products for my kitchen remodel, due to beautiful design, warranty, and quality brand. However, my beautiful new cooktop bubbled around the burners in multiple places after only 1-2 months of light use. I was very disappointed that the one year warranty does not cover DEFECTIVE MATERIALS unless they are reported within 30 days of purchase. So, I have a beautiful new oven with a peeling cooktop that will most likely need to be replaced within a year. I will NEVER purchase a Kitchenaid product again--there are many other brand options that still use quality materials that will last much longer.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 30, 2017
Hi CBL:
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, nar_customer_solutions@KitchenAid.com, with your name, Review ID Number 100175920, phone number, street address zip code, model & serial number and date of purchase on the appliances.
I look forward to your reply.
Thank you,
Kim N.
Whirlpool® Social Media Relations
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, nar_customer_solutions@KitchenAid.com, with your name, Review ID Number 100175920, phone number, street address zip code, model & serial number and date of purchase on the appliances.
I look forward to your reply.
Thank you,
Kim N.
Whirlpool® Social Media Relations
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Poorly made
on January 13, 2020
Posted by: Rosmsp
from St. Paul
[This review was collected as part of a promotion.] Completely disappointed in the craftsmanship of this stove (as well as the microwave and refrigerator). Cheap metal was used to make this, the burners are flimsy and the cooktop is of poor quality as well.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy grangn, social care, January 13, 2020
Hello Rosmsp, thank you for your review. We sincerely apologize for the concerns with your oven and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Practical Gourmet Kitchen Appliance!!
on October 24, 2017
Posted by: Chanel A.
from Calgary, AB, Canada
Gender:Female
[This review was collected as part of a promotion.] I purchased this oven 2 months ago and am over the moon about it. The sleek style with the controls on the front (rather than raised on the back) makes my kitchen look like something out of a magazine! This oven and stove top is easy to use, cooks my food evenly and with the matching hood fan set on auto, you are good to chef! I can't wait to bake bread in this oven and try out the steam bake feature. This appliance makes me feel spoiled every time I use it!!
I would recommend this to a friend!
Response from kitchenaid.comBy Social Care, January 10, 2018
Hi Chanel, we are so happy to hear you are pleased with your new oven. Thanks for sharing your feedback!
Written by a customer while visiting kitchenaid.com