Customer reviews from kitchenaid.com
KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Average customer rating
4.3
(1,645 Reviews)
Rating breakdown 1,645 reviews
5 Stars
1,032
4 Stars
319
3 Stars
123
2 Stars
59
1 Star
112
85%of customers recommend this product.
(
1,251 out of
1,478)
Customer Reviews for KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Customer Rating
3
on September 29, 2025
Posted by: Isabella Jo
[This review was collected as part of a promotion.] Have been unable to use the oven broiler— when I turn it on, it only stays on/lit for about 5 minutes and then shuts off. Also, the self-clean oven cycle does not work—have tried to self clean cycle twice, but the oven is not clean!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great stove with a couple of small flaws
on October 6, 2025
Posted by: Heather 92
[This review was collected as part of a promotion.] I love this! The only complaint I have is there’s only 1 beep when the timer goes off. Also the front where the buttons are is not easy to keep clean and there’s no way to lock the buttons so you don’t push them when cleaning. I love the easy self clean and the convection cooking. Overall I really do like this stove.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on October 22, 2025
Posted by: Maud dib
from Tennessee
[This review was collected as part of a promotion.] We love the new range. It has so many great features. It cooks like a dream. The oven cooks evenly
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
It is not perfect! But so far so good.
on October 24, 2025
Posted by: TitiNini
from Brooklyn, NY
[This review was collected as part of a promotion.] The oven works great. The five burners are a nice touch but the flames are high even on simmer or low. What I am not happy with is the fact that there is not a lip attached to the sides so there isn’t a gap between counter and stove. I purchased the kit and am not loving the look and it is not a perfect fit. My previous slide in Superba model had it manufactured in.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Range
on November 16, 2025
Posted by: Joc rockville
from Md
[This review was collected as part of a promotion.] I wish the sales agent would of told me the new model range is finger print resistant.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So far, so good
on November 21, 2025
Posted by: Bill the Cat
from midwest
[This review was collected as part of a promotion.] Seems to be working OK. There was an excessive amount of smoke that burned off when we first turned it on, but it has dissipated and is now OK
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointing 2 years
on November 28, 2025
Posted by: abihollands
from Central AR
I’ve had this range for 2 years as part of a total kitchen refresh. As recommended, I kept giving myself time to adjust to using a different appliance, but I’m done with it. I did a lot of research before selecting this model. I really wanted a gas range with no wifi tools or other electronic gadgets. The positives: it’s good-looking, I love cooking with the stove top burners, and it’s overall very easy to clean. The negative: an unreliable oven. It often makes a loud, whining, rattling sound (like a ‘72 Pontiac) while cooling down, occasional squeaking or whistling sounds while preheating, the convection has never worked correctly, and it cooks very unevenly - I have tested it with an oven thermometer in different areas of the oven. Most recently the uneven cooking was evidenced by baking multiple potatoes of the same size. Some were burned on the bottom (cooked directly on rack) and others weren’t quite done. Yesterday was Thanksgiving, and the oven igniter would continue clicking with no ignition, pause for a bit, then attempt ignition again. This happened multiple times throughout the baking cycle and the kitchen smelled of gas, so now it appears the igniter needs replacing. I had such high hopes, but I have been disappointed with the oven performance since day one. I think I got a lemon.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 4, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 852513
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great cooktop
on November 30, 2025
Posted by: Zman30
from Holland, Mi
[This review was collected as part of a promotion.] Bought this new KitchenAid gas range a few months back to replace my Whirlpool gas range. Love it! Easy gas knob controls. Easy to read. Cast iron grate is very secure with pots of all sizes. Loved the hinged grate on the whirlpool, as the KitchenAid does not have that feature. Not a super big inconvenience. Great aesthetics with stainless steel and black color scheme.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com