Customer reviews from kitchenaid.com
KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Average customer rating
4.3
(1,645 Reviews)
Rating breakdown 1,645 reviews
5 Stars
1,032
4 Stars
319
3 Stars
123
2 Stars
59
1 Star
112
85%of customers recommend this product.
(
1,251 out of
1,478)
Customer Reviews for KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Customer Rating
5
Great features
on November 30, 2024
Posted by: Dkpeet
[This review was collected as part of a promotion.] We bought this stove a few weeks ago and we are very happy with it!!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Dishwasher won’t turn on.
on November 30, 2024
Posted by: Penny02
[This review was collected as part of a promotion.] I haven’t gotten to use the range because we’re installing it in a new build. We also bought a kitchen aid dishwasher. It is installed but won’t work. A repairman from the business we purchased it from said we needed to contact the manufacturer and get a new one.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 2, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 633465.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks great. Nice and sturdy. Oven cooks ‘slow’
on December 4, 2024
Posted by: grampooh
[This review was collected as part of a promotion.] I love the range however the oven ‘cooks slow’ and I can’t figure out why. I’ve ordered an oven thermometer to see if maybe it doesn’t heat up the expected temperature.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Mixed feelings
on December 4, 2024
Posted by: annehilt
from Suffolk, Virginia
[This review was collected as part of a promotion.] I have mixed feelings about this range. The cooktop is fine, especially since a technician adjusted the flame on several of the burners. I really don't care for the oven. We are having thermostat problems which have been addressed but not fixed yet. I don't care for the gas oven because it seems inconsistant, I much preferred my previous dual fuel range and wish I had purchased it instead. I like the look of the range.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on December 4, 2024
Posted by: Bill1061
[This review was collected as part of a promotion.] Purchased over a month ago installed it and the broiler/oven has never worked. A technician came out to repair it, but said it needed a wiring harness due to a manufacturing defect. I am still waiting for the harness so we have not used the oven. Needless to say not very happy with my purchase
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 5, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 635709.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Just OK
on December 6, 2024
Posted by: BigD1
[This review was collected as part of a promotion.] When the oven pre-heat bell goes off, the actual oven temperature is still 30-40 degrees lower than the pre-heat setting temperature. Had to purchase a separate thermometer that we read through the glass window. Not very efficient it seems. Also, in cooking with lemon juice, we accidentally spilled a couple drops of juice and now the black finish looks like it’s been etched. Can’t seem to get it out. Happened the first week we had the range. Frustrating.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Bad
on December 9, 2024
Posted by: Igniteissues
[This review was collected as part of a promotion.] Keeps reigniting during cooking and has problems keeping heat.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 11, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Gas Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Wall_Ovens_and_Ranges and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Range model/serial number, and reference Case # 638529.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on December 11, 2024
Posted by: Bogie58
from Henderson, Nevada
[This review was collected as part of a promotion.] The stove works fine no issues with functionality.
However, it would be nice if the owners manual wonual would include more detailed instructions on the use of the digital options for the oven (i.e. settings for different types of food being baked or roasted)
However, it would be nice if the owners manual wonual would include more detailed instructions on the use of the digital options for the oven (i.e. settings for different types of food being baked or roasted)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com