Customer reviews from kitchenaid.com
KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Average customer rating
4.3
(1,645 Reviews)
Rating breakdown 1,645 reviews
5 Stars
1,032
4 Stars
319
3 Stars
123
2 Stars
59
1 Star
112
85%of customers recommend this product.
(
1,251 out of
1,478)
Customer Reviews for KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Customer Rating
5
I love her
on November 14, 2024
Posted by: Elsa Romero
[This review was collected as part of a promotion.] It decorates my kitchen, the oven is super big and functional, my baked meals are exquisitely cooked…
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on November 14, 2024
Posted by: Bernie58
from Providence, RI
[This review was collected as part of a promotion.] Love the range, we are very pleased with our purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Doesn’t heat to set temperature.
on November 16, 2024
Posted by: MuugerJoe
[This review was collected as part of a promotion.] Range does not heat to desired temperature. Set to 350 degrees but only gets to 310.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 18, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Gas Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Cooking/Wall_Ovens_and_Ranges and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information,Range model/serial number, and reference Case # 625384.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on November 22, 2024
Posted by: MK Garden
[This review was collected as part of a promotion.] Love the 5 burners, especially for making gravy in big roasting pans.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broken in 4 months
on November 23, 2024
Posted by: ph1982
from Aurora IL
Our range quit after 4 months. Five scheduled repair appointments (one canceled 30 minutes after the appointment window) and absolutely no resolution. At least two hours on the phone waiting to connect with a person. We have no oven for Thanksgiving despite making our first service call a month ago. Kitchen Aid just keeps trading out parts and won’t admit that the range should be replaced. If you have a choice, don’t choose this!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 25, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 629022.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Stove!
on November 23, 2024
Posted by: Zac1901
[This review was collected as part of a promotion.] Have had this stove about 4 weeks and love everything about it. Great features but simple to use!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Enjoy cooking
on November 24, 2024
Posted by: mjyca
from California
[This review was collected as part of a promotion.] I just bought this a month ago and so far i am really liking it. Easy to keep clean and cooks evenly.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fancy
on November 28, 2024
Posted by: Electricalmagician
from Arizona
[This review was collected as part of a promotion.] Love the range with commercial look and all the different burner options.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com