Customer reviews from kitchenaid.com
KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Average customer rating
4.3
(1,645 Reviews)
Rating breakdown 1,645 reviews
5 Stars
1,032
4 Stars
319
3 Stars
123
2 Stars
59
1 Star
112
85%of customers recommend this product.
(
1,251 out of
1,478)
Customer Reviews for KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Customer Rating
4
Range reviews
on June 2, 2023
Posted by: DCJC
from North East Georgia
[This review was collected as part of a promotion.] Overall, I am happy with this range. I have rated 4 stars because I would liked one of the medium sized elements to be in the front instead of 2 large. I find I am using the center element most often. The. Oven heats true to the temperature setting. The stove top is easy to clean. I would recommend.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sleek Design
on June 8, 2023
Posted by: DJ58
from Clarksville TN
[This review was collected as part of a promotion.] My range is not only beautiful to look at it is wonderful to cook on. Once I understood how to manage it, cooking became more enjoyable. It cleans up well and I love the steaming feature.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on June 8, 2023
Posted by: Vpro6
from Arlington Hts, IL
[This review was collected as part of a promotion.] I’m currently on range number 3 and still and not satisfied. First range wouldn’t hold oven temps nor reach temps in convection mode. Second range had electrical issues and had to be returned . I’m finding same issue with temps on range 3 but am frustrated and don’t want to deal with it !
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, June 8, 2023
Thank you for sharing your experience with us, Vpro6. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 340993.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Ok
on June 13, 2023
Posted by: Mipf
from Tennessee
[This review was collected as part of a promotion.] The aqua lift cleaning feature leaves much to be desired. Not as good as conventional cleaning ovens.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed with the quality
on June 13, 2023
Posted by: JRA8174
from Franklin, WI
[This review was collected as part of a promotion.] Started seeing rust or paint coming off after a month usage around / under the burners.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Faulty Timer/Temperature Buttons
on June 14, 2023
Posted by: RachelRose
from Colorado
We have had this for two years, and tonight was the last straw with this oven and I finally felt I needed to write a review to warn others. I was trying to cook dinner while wrapping up work stuff before maternity leave and I went to set the timer, and it ALWAYS resets the bake temperature first. So I usually then have to reset the temperature back to what I had it at and then turn the timer on. I thought I had turned the temp back on, and then set the timer again but it turned the oven off so we had very undercooked salmon tonight. I usually correct it but this time I had so much going on that i walked away without checking. It is a huge flaw in my opinion and would have made me choose a different oven had I known this. Not sure if it is the model or just ours but clearly we're outside of the warranty so no hope of replacing. Just warning others!
Response from kitchenaid.comBy KitchenAid Team, Customer Care, June 15, 2023
Thank you for sharing your experience with us, RachelRose. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6429ONclh or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 344530.
We look forward to speaking with you.
Kristin S
We look forward to speaking with you.
Kristin S
Written by a customer while visiting kitchenaid.com
Customer Rating
4
great range
on June 18, 2023
Posted by: Sue q
from New Hampshire
[This review was collected as part of a promotion.] I've had this range for 2 months. I like all the features so far but haven't tried the steam cook. It was difficult to find instructions on how to use it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Problems and Repairs
on June 21, 2023
Posted by: Rellimckram
from Cincinnati, OH
We have had this stove for several years as we built a house and had this model installed. We are now on our second repair. The most troublesome part is the gas igniters. Poor quality has resulted in multiple replacements. Add those repair costs up and it makes this stove a LOT more expensive.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, June 27, 2023
Thank you for sharing your experience with us, Rellimckram. We apologize for the concerns that you are experiencing with your Range and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 348569.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com