Customer Reviews for KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Customer Rating
5
Love this range!
on February 20, 2021
Posted by: Cgg7
from East Longmeadow MA
[This review was collected as part of a promotion.] We bought this range 8 months ago and I just love it! I was used to an electric range so it took some getting used to the time to heat the oven but it was worth it. The number of burners and their BTUs fits my needs, and I love to cook. The full coverage of the grates is really a nice feature, it gives you the chance to slide pots to a cold spot without having to lift a heavy pan. My only complaint is the cook top surface and trying to keep it clean, I clean up all spills when the stove cools but I've noticed that there are very small spots that no longer come clean. Its like the surface was not sealed well enough to keep spaghetti sauce and olive oil from penetrating. I am hoping the surface stays semi-clean enough to look as good as I like it over the years because it is a focal point in the kitchen and there is nothing worse looking than a 'dirty' stovetop.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good Choice
on February 21, 2021
Posted by: BCRoss
from Chula Vista CA
[This review was collected as part of a promotion.] We were switching from electric to gas stove, and this one receive lots of positive reviews. It has been an adjustment for us to adapt to gas, and convection oven but we’ve been very pleased with how our food has cooked.
We only have one negative, and I don’t know if it’s anything anyone can fix. We have a cat who likes to walk along the counter at night and even with the oven operation system locked if he stood on the sensors too long it unlocked or gave an error code. We finally cut a piece of plexiglass and put magnets on each side to lay on top. Might be a future suggestion for some invented soul.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
A dream range!
on February 22, 2021
Posted by: MBJD
from Maryland
[This review was collected as part of a promotion.] We purchased this range with our new house and are so happy that we did. My favorite features are the 3 oven racks, the proofing setting, the sleek design, and the water cleaning function.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Missing burner
on March 19, 2021
Posted by: Mdjputz
from Redding CA
My beautiful new range was delivered the day before Thanksgiving 2020 with only four of the five burners. It is now March 19, 2021 and numerous attempts on the part of the dealer still has not got me a burner! They have promised the part delivery on numerous different dates to the dealer and they still do not arrive. Yesterday the dealer was told by KitchenAid the part was in stock finally but they had no idea when it might be shipped out. That’s a different department, the warehouse and he we have no contact with them is what my dealer was told! This is by far the worst customer service experience I’ve ever had! I went through Thanksgiving, Christmas, and the catering of a wedding with my best burner still not arriving. I would never buy this product again if this is the customer service I receive.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy quinnm2, social care team, March 24, 2021
Hello Mdjputz, thank you for your review. We sincerely apologize for the concerns with your Range and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Exterior Panels Very Hot To Touch
on March 31, 2021
Posted by: Goodone_oj
from Kitchener, On
We recently purchased this and we decided to use our new oven for some food. We put some food in for 375 for 1 hour. Now I am not able to touch my stove as the exterior panels are too hot to touch. I have indexed the. whole user manual and I see nothing for hot exterior panels. KitchenAid please help.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , April 7, 2021
Hello there, Goodone_oj! We are so very sorry to hear that you are not completely satisfied with your Kitchenaid range. Thank you for taking the time to reach out to us with your concerns about the exterior panes becoming too hot to touch. We understand that it is upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you. You are a valued Kitchenaid customer and we want to help you! With your concern, we would need to direct you to please contact Whirlpool Consumer Services at (800) 807-6777 Monday & Tuesday 8 AM - 7 PM or Wednesday through Friday 9 AM - 7 PM EST to discuss the issue. We look forward to hearing from you and hope you have a fabulous day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Outstanding
on June 16, 2021
Posted by: Maure
from Wisconsin
[This review was collected as part of a promotion.] Amazing range. Used convection and all 5 burners. Excellent product. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Slide in gas range.
on July 27, 2021
Posted by: Laurie-D
from Chicago
[This review was collected as part of a promotion.] Purchased two weeks ago, part of four pieces that replaced our 16 yr old Kitchen Aid appliances. Very happy with the purchase, we use it daily and it makes cooking easy and clean up quick. The oven keeps the heat with in and does not heat up the house, it is very quiet and heats to the selected temperature quickly.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great look, great features.
on August 18, 2021
Posted by: Doris17
from Bridgeville, PA
[This review was collected as part of a promotion.] Took forever to get, but was worth the wait. Quality, looks great.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com