Customer reviews from kitchenaid.com
KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Average customer rating
4.3
(1,645 Reviews)
Rating breakdown 1,645 reviews
5 Stars
1,032
4 Stars
319
3 Stars
123
2 Stars
59
1 Star
112
85%of customers recommend this product.
(
1,251 out of
1,478)
Customer Reviews for KitchenAid - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black
Customer Rating
4
Looks great cooks fast.
on September 20, 2018
Posted by: Enevs
from Freeport, Maine
[This review was collected as part of a promotion.] I have had this range for about 3 weeks. I’m still getting used to the speed of cooking with gas. The low setting on on 2 of the burners is still pretty high. The left 2 simmer low nicely. Still getting used to the sounds of the oven maintaining temperature, it sounds like it is reigniting which is concerning if you aren’t used to it.
The outside seems easy to clean so far, haven’t tried the aqua clean yet. The oven is huge!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Stove Top Grates
on September 25, 2018
Posted by: suzer
from Wisconsin Rapids, WI
Gender:Female
[This review was collected as part of a promotion.] I love the stove but every time I wipe off the grates on top of the stove with my dish cloth, there are little bits of fabric that cling to the rough grates. Other than that, I love everything else about it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Nightmare
on December 5, 2018
Posted by: No More
from Salt Spring Island
Gender:Male
This unit has had nothing but problems for over 2 years.
If you buy this Kitchenaid, make sure you get an extended warranty.
Cannot believe what a headache.
If you buy this Kitchenaid, make sure you get an extended warranty.
Cannot believe what a headache.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy BROADBN, CASOCIALCARE, January 23, 2019
Hello, JimH0316. We are so sorry to see that you experienced concerns with your gas range. We understand this can be frustrating. We do apologize for any inconvenience this may have caused you; your feedback is greatly appreciated. If you would like to discuss this further please send an email to canadasocial@kitchenaid.com. Please include your best contact number, the serial number, and the reference ID 213117317. Thank you - Brittany
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Disappointed with self cleaning feature
on February 2, 2019
Posted by: Kubie1960
from Columbus oh
Gender:Female
[This review was collected as part of a promotion.] I really do no like the self cleaning feature for this oven. It doesn’t remove any spills - no matter when I use the Refeah product as suggested. ReAlly would like to return it
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Turnep3, Social Care, February 4, 2019
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, NAR_Customer_Solutions@kitchenaid.com with your name, Review ID number (215025240), phone number, street address, and model/serial. Please include a copy of your review in your email as well. We look forward to your reply.
Thank you,
KitchenAid Social Care
We would like to inquire further about your review with you. Please respond back to this email address, NAR_Customer_Solutions@kitchenaid.com with your name, Review ID number (215025240), phone number, street address, and model/serial. Please include a copy of your review in your email as well. We look forward to your reply.
Thank you,
KitchenAid Social Care
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Problem with oven...
on May 23, 2019
Posted by: Shannonlee
from St.Thomas, Ontario
Gender:Female
[This review was collected as part of a promotion.] Bought this range for our new home from a local dealer and been having problems with the temperature of the oven. It undercooks food. Temperature gauge appears to be wrong.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy HOLLEJM, CASOCIALCARE, June 12, 2019
Hey Shannonlee! We are so sorry you are experiencing poor cooking results with your new KitchenAid range. We understand that newer units may heat differently than what you are used to with your previous range and we do provide an option to calibrate our ranges to better fit your needs. To Adjust Oven Temperature:
1.Press CLOCK/TOOLS until “TEMP CALIB” is displayed.
2.On some models, press “1” to adjust the drawer temperature calibration. Press START, wait 10 seconds for the display to change, and then continue with Step 3.
OR
Press START to adjust the oven temperature calibration. Wait 10 seconds for the display to change, and then continue with Step 3.
3.Press the “3” keypad to increase the temperature in 5°F (3°C) increments, or press the “6” keypad to decrease the temperature in 5°F (3°C) increments. The offset range is from -30°F to +30°F (-18°C to +18°C).
4.Press START or CANCEL UPPER to exit and display the time of day. If you have any additional questions, please email us at canadasocial@maytag.com and include your best contact number, the serial number, and incident number 220217888. Have a great day! -Jenni
1.Press CLOCK/TOOLS until “TEMP CALIB” is displayed.
2.On some models, press “1” to adjust the drawer temperature calibration. Press START, wait 10 seconds for the display to change, and then continue with Step 3.
OR
Press START to adjust the oven temperature calibration. Wait 10 seconds for the display to change, and then continue with Step 3.
3.Press the “3” keypad to increase the temperature in 5°F (3°C) increments, or press the “6” keypad to decrease the temperature in 5°F (3°C) increments. The offset range is from -30°F to +30°F (-18°C to +18°C).
4.Press START or CANCEL UPPER to exit and display the time of day. If you have any additional questions, please email us at canadasocial@maytag.com and include your best contact number, the serial number, and incident number 220217888. Have a great day! -Jenni
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect
on June 25, 2019
Posted by: KelseyLynne
from Camden, AR
Gender:Female
[This review was collected as part of a promotion.] It is absolutely beautiful! It even has a steaming option. I am in love with all of my new black stainless appliances but this is by far my favorite of all of them!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Sleek and modern
on August 15, 2019
Posted by: Daisy22
from Marlton, NJ
Gender:Female
[This review was collected as part of a promotion.] Great purchase so far... This oven gave my kitchen a nice modern update. Hopefully, performance- wise it will exceed my expectations as I have only had it now for two months
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Makes a Happy Cook!!
on August 26, 2019
Posted by: SLR44
from Plainview NY
Gender:Female
[This review was collected as part of a promotion.] This stove was selected by the builders of our new condominium and I must say I was thrilled when I saw its sleekness of design. Would the stovetop perform as well as my former high-end range? Would the oven cooperate to turn out roasts and cakes the way I had prepared them in the past? Yes and yes! However, how will the self-clean function work? Aha! Distilled water?? I have heard the concerns of my community, but I reserve judgement. So I wait until after a holiday dinner for the test.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com