Customer reviews from amana.com
Amana - 22.1 Cu. Ft. Bottom-Freezer Refrigerator - Stainless Steel
Average customer rating
4.4
(396 Reviews)
Rating breakdown 396 reviews
5 Stars
237
4 Stars
115
3 Stars
30
2 Stars
8
1 Star
6
91%of customers recommend this product.
(
321 out of
351)
Customer Reviews for Amana - 22.1 Cu. Ft. Bottom-Freezer Refrigerator - Stainless Steel
Posted by: Tom
from Battle Ground, WA.
Verified Purchase:Yes
We have purchased several refrigerators over the pass 43 years and have had very few problems, but it seams as the price increased
and technology advanced the longevity has decreased. Purchased 4 years ago and JAZZ circuit board has failed causing frost buildup and after replacement the defrost of the buildup leaked onto the hardwood floor and a portion must be replaced.
So not a happy camper
Guess I do not win.
and technology advanced the longevity has decreased. Purchased 4 years ago and JAZZ circuit board has failed causing frost buildup and after replacement the defrost of the buildup leaked onto the hardwood floor and a portion must be replaced.
So not a happy camper
Guess I do not win.
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com
Posted by: judy the judge
from Castle Rock WA
Verified Purchase:Yes
I had to replace my refrig that I had for over 30 years. this is actually a little bigger in cubic feet than it was but seems to not have as much room. especially in the freezer, mine was also a bottom freezer. It had a swing door that had a small built in shelf in the door which I could use for my ice cube trays and holder, but in this one I have to use up half of the top freezer bin for them plus it is a nuisance to always needing to pull out the freezer then reach in & pull out the top bin. Preferred the old style with a actual shelf. the bottom bin is difficult to put much in it without hanging up on the upper bin. The vegetable bins are a lot smaller (don't go very deep) plus even using the humidity control, they don't keep my stuff as fresh. Also don't like all the shelves being glass. Wish at least 1 was metal to put warm items on. the meat draw is also smaller. also it had a very ugly open spot on top of door corner, poor craftsmanship. the insulation was showing. I do like having the refrig shelves movable.
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com
Posted by: no name
from Morris Plains, NJ
Verified Purchase:Yes
Seems to be the current version of my old refrigerator but is not as versatile. Has only one (instead of two) door compartments for butter/cheese. Vegetable and fruit drawers seem to be more likely to fall out when extended.
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com
Posted by: JoJo
from Carmel, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not as well made as my previous Amana refrigerator purchased almost 15 yrs ago !!! Pretty disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com
Posted by: Happy
from Canton,ma.
Verified Purchase:Yes
Very happy with Amana. I replaced my refrigerator that I had for 15 years with the exact same one. Unfortunately the drawers and shelves are poor quality.
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com
Posted by: Donna
from Menominee, Michigan
Verified Purchase:Yes
Not real excited about the drawers- veggie and fruity - when pulled out- sometimes too far - it drops
all the way out. They seem a little flimsey.
all the way out. They seem a little flimsey.
I would recommend this to a friend!
Written by a customer while visiting amana.com
Posted by: Disappointed
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] How many engineers and designers did it take to create a freezer (no factory installed ice maker machine) without a way to make and store ice cubes with no mess?????
QUOTE from letter sent to manufactureer
"For personal reasons, we opted to purchase a refrigerator without an ice maker (machine). Imagine our surprise and great disappointment that the model we ordered came with no means of making and storing ice cubes without a potential mess! No ice cube trays; no shelf to hold ice cube trays level and secure to prevent spillage while freezing; no container to empty the trays into! All these were part of our former refrigerator. In reviewing the Refrigerator Assembly Instructions for the new refrigerator, I noted , a shelf and ice cube trays pictured.
"For personal reasons, we opted to purchase a refrigerator without an ice maker (machine). Imagine our surprise and great disappointment that the model we ordered came with no means of making and storing ice cubes without a potential mess! No ice cube trays; no shelf to hold ice cube trays level and secure to prevent spillage while freezing; no container to empty the trays into! All these were part of our former refrigerator. In reviewing the Refrigerator Assembly Instructions for the new refrigerator, I noted , a shelf and ice cube trays pictured.
Because of our previous experience with an Amana refrigerator/bottom freezer, we had great expectations that this refrigerator would provide for our needs as the previous one had done so well. Those expectations have been dashed. I do not look forward to the frequent messes and inconvenience that will occur as a result of having no dedicated, secure location for freezing ice cube trays. "
For personal reasons, we opted to purchase a refrigerator without an ice maker (machine). Imagine our surprise and great disappointment that the model we ordered came with no means of making and storing ice cubes without a potential mess! No ice cube trays; no shelf to hold ice cube trays level and secure to prevent spillage while freezing; no container to empty the trays into! All these were part of our former refrigerator. In reviewing the Refrigerator Assembly Instructions for the new refrigerator, I noted , a shelf and ice cube trays pictured.
"We will deal happily with the color (stark white rather than almond) and the other design modifications (improvements?). However, ice making will remain a definite and unneeded challenge."
For personal reasons, we opted to purchase a refrigerator without an ice maker (machine). Imagine our surprise and great disappointment that the model we ordered came with no means of making and storing ice cubes without a potential mess! No ice cube trays; no shelf to hold ice cube trays level and secure to prevent spillage while freezing; no container to empty the trays into! All these were part of our former refrigerator. In reviewing the Refrigerator Assembly Instructions for the new refrigerator, I noted , a shelf and ice cube trays pictured.
"We will deal happily with the color (stark white rather than almond) and the other design modifications (improvements?). However, ice making will remain a definite and unneeded challenge."
No, I would not recommend this to a friend.
Response from amana.comBy October 9, 2017
Disappointed:
Thank you for taking the time to write regarding your Refrigerator. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Amana® Refrigerator. We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. I know that can be disheartening; especially when you have just purchased a new Refrigerator and you have high expectations for it. I'm sorry that we are not meeting/delivering these expectations.
Thank you for taking the time to write regarding your Refrigerator. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Amana® Refrigerator. We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. I know that can be disheartening; especially when you have just purchased a new Refrigerator and you have high expectations for it. I'm sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting amana.com
Customer Rating
3
Not as good as my old one
on August 2, 2015
Posted by: Monyocky
from California
Verified Purchase:No
I bought this refrigerator to replace my last Amana, which was still working, but I didn't want to have to move it long distance to my new residence. This is the same model as my old one only bigger. I too was disappointed that it didn't come with slide out shelves like my last one. Why would they discontinue such a great feature? To save money and still charge a higher amount? I also have a difficult time opening the refrigerator door. My old one also had egg holder, and several other attachments that were standard.
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com