Customer Reviews for Amana - 33 in. Wide 22.1 cu. ft. Bottom-Freezer Refrigerator - Stainless Steel
Customer Rating
2
EXTREMELY DISAPPOINTED WITH QUALITY
on February 25, 2024
Posted by: WILMA33
from Elizaville NY
[This review was collected as part of a promotion.] WE had a 28-year-old frig that this replaced, same company same model. And the quality difference is HUGE! VERY poor quality. NO ice cube trays, bucket, OR shelf for trays in the freezer compartment. Plastic screw covers were missing or broken. Freezer door handle keeps coming off. Produce drawers are cheap flimsy and DO NOT slide in and out smoothly. Freezer pull out wire basket does not operate /pull out smoothly either. VERY VERY DISAPPOINTED CONSIDERING WHAT WE PAID for this unit AND NOW ARE STUCK WITH, although we are sure this one will not last 28 plus years. Will not buy this company again.
No, I would not recommend this to a friend.
Response from amana.comBy Amana Team, Consumer Care, February 27, 2024
Hey WilmaJoe! It’s disappointing when your Refrigerator is not living up to your standards. Let us take care of this for you by reaching out to us directly via Private Message on Facebook https://www.facebook.com/AmanaBrand. When responding please include your contact information and reference Case # 491320. Marie Q
[This review was collected as part of a promotion.] I bought this model as a replacement for a Whirlpool model lemon purchased only a month previous. This model is much larger and having the freezer on the bottom is more convenient than I anticipated. I don't love the organization of the freezer, but I suspect I just need to get used to it. I do love the organization in the refrigerator, especially in the doors. There is plenty of room for everything and I like that I can rearrange the shelving to accommodate larger/taller items. It is a bit noisy on occasion, but it's NOTHING compared to our other Whirlpool model. Additionally, my house has an open floor plan and the fridge is kind of in the middle of everything, so I think a conventionally laid out house wouldn't notice the noise as much.
We purchased this model back in 2002 for our new home in NC. We have NEVER had an issue of any kind. Never needed any service other than the ice maker freezing up a few times, which I was able to fix. The best refrigerator ever. I am currently looking to replace it with the exact same unit only newer. I’m sure after 20 some years it has to be more energy efficient. I would recommend this unit to anyone. Thanks for a quality product…
[This review was collected as part of a promotion.] Have had our refrigerator for about a month now and we love it. Everything fits and is just right temp all the time.
[This review was collected as part of a promotion.] I could not be happier with my choice of this Amana fridge. It was the right choice for my old fashion, small kitchen and yet gives me all the design and performance I wanted. It is a great change from my side by side Samsung that had many issues from the start.