Customer reviews from kitchenaid.com
KitchenAid - 18" 50-Lb. Built-In Icemaker - Stainless Steel
Average customer rating
4.2
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
40
4 Stars
15
3 Stars
3
2 Stars
3
1 Star
5
87%of customers recommend this product.
(
55 out of
63)
Customer Reviews for KitchenAid - 18" 50-Lb. Built-In Icemaker - Stainless Steel
Posted by: Bud
from Tulsa, Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second KitchenAid ice maker. It is a great improvement over the last. Open the door and a bright light makes the ice look cool and fresh. It also has a built in filter which can be changed much, much easier. I feel I will be cleaning my unit less because of it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great height, can be easily installed under existing granite
on August 18, 2016
Posted by: Lynn
from Pasadena, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Much, much better than the older units, so
happy I purchased this unit, highly recommend
happy I purchased this unit, highly recommend
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Mike
from Alpharetta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have been very satisfied with the performance of this KitchenAid stand alone automatic ice maker. We entertain often and find that we always needed ice and purchased our first ice maker years ago. In March of 2016 we had to replace it and we're not disappointed as it does a great job!
I'm giving it a 4 star instead of 5 star rating just because the unit is very loud. Otherwise, I'm very happy with it.
We also love the look of the updated KitchenAid Architect series!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Replaced a previous Kitchenaid 18" Icemaker
on September 23, 2016
Posted by: B. Olsen
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a much improved model compared to the version that my builder installed in 2007. It is quiet and efficient. My only request is that it would make the "sonic" type ice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Unimpressed
on December 6, 2016
Posted by: Elizabeth
from Georgia
[This review was collected as part of a promotion.] I bought this ice maker less than six months ago, along with a full "dream kitchen" of Kitchenaid pro appliances. It was great at first but has now stopped making ice for the second time. Waiting 10 days for a service tech. All of my new appliances by Kitchenaid are failing or falling apart. Please do not buy these products! I can't wait to get rid of all of my Kitchenaid appliances and replace them with something else altogether. Anything would be an improvement.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Hello Elizabeth:
Thank you for taking the time to write regarding your KitchenAid icemaker. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your icemaker, and we apologize for any inconvenience this concern may cause you. We will forward these on for future consideration.
Thank you,
Kari V.
Thank you for taking the time to write regarding your KitchenAid icemaker. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your icemaker, and we apologize for any inconvenience this concern may cause you. We will forward these on for future consideration.
Thank you,
Kari V.
Written by a customer while visiting kitchenaid.com
Posted by: Jeff the cook
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Upon receipt of the icemaker, which was a replacement for one that was 6 years old, installation was attempted and failed. The factory failed to connect an interior drain line so we had water shooting everywhere. After a repair, the icemaker has worked beautifully. Ice production is plentiful and precise. The associated sounds with the ice making process are minimal to our ears. We love having a bin full of ice at the ready. The option for increased production is also handy when company is here or we have a greater need.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Blair
from El Dorado Hills, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Makes lots of fantastic ice quickly. Love the cube size & shape, and so far no problems at all (had it 6 mos.)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great under the counter ice maker ; filters incoming water
on January 5, 2017
Posted by: John / waterman
from Baltimore
Verified Purchase:Yes
[This review was collected as part of a promotion.] Minerals and calcium in water take a toll on all the components of under the counter ice makers; frequent
cleaning is required to prevent damage to pumps, solenoid valves, etc. This model has a decent replaceable filter that rids the incoming water line of contaminants , I'm confident that this improved model will last longer and require less maintenance.
cleaning is required to prevent damage to pumps, solenoid valves, etc. This model has a decent replaceable filter that rids the incoming water line of contaminants , I'm confident that this improved model will last longer and require less maintenance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com