Customer reviews from kitchenaid.com
KitchenAid - 18" 50-Lb. Built-In Icemaker - Stainless Steel
Average customer rating
4.2
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
40
4 Stars
15
3 Stars
3
2 Stars
3
1 Star
5
87%of customers recommend this product.
(
55 out of
63)
Customer Reviews for KitchenAid - 18" 50-Lb. Built-In Icemaker - Stainless Steel
Posted by: T
from Monroe, La
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's s little loud, and I wish the ice cube tray could be swapped out for a different size, such as a half moon shape. But other than that, we love it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: IceMan
from Tucson, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love perfect ice - it makes all the difference in any drink scenario. This ice maker is a replacement for my last one that lasted 15 years. The two ice makers I owned before the KitchenAid lasted no more than 5 years each. Perfect Ice - perfectly reliable.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Dan
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought a new ice maker to replace a broken icemaker. Both kitchen aid 18 inch wide. Older machine lasted 4 years. New machine lasted two months. This is my third. We'll see if the third is a charm. Unfortunately, there are ok alternative machines.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Dan, we really appreciate your feedback and do apologize for the inconveniences. Please feel free to reach out to us if you have any questions or concerns.
Written by a customer while visiting kitchenaid.com
Posted by: Steve
from Naples, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with the ice maker. Easy to install.
Wish there was a way to dump the entire bucket of ice without having to use the scoop for everything.
Wish there was a way to dump the entire bucket of ice without having to use the scoop for everything.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Chris
from Tulsa OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a Kitchen Aid ice maker in my old house and I loved it. So, when I moved, I of course, was red the same kind. Never any trouble. Makes ice fast, which I need sometimes as I have a large family.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
good ice machine bad drain pump
on November 7, 2015
Posted by: Walt
from humble, tx
Verified Purchase:No
[This review was collected as part of a promotion.] I have had my ice machine for 7 years and I am now buying my third drain pump. Great ice and machine works great as long as you clean it on schedule.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Sippin pretty in Cisco
from Cisco, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have been spoiled to an ice-maker for 9 years. When it went out I realized how dependent on it we had become. However, I would trade it in, in a heartbeat, for this new Kitchen Aid ice-maker! It makes ice at twice the speed the other one did. The cubes are a little slimmer which makes them attractive when serving a beverage. The new machine maintains the ice longer than our previous one did, and I am delighted this Kitchen Aid ice-machine is now part of our kitchen appliance family!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Looks Nice, but stopped working after 6 months
on August 8, 2016
Posted by: HomeBuilder007
from Georgia
[This review was collected as part of a promotion.] This ice maker looks nice in our kitchen, but that is the only redeeming quality. This ice maker has stopped working twice since we have owned it. It was the mother board the first time and the compressor the second. We have only owned this unit for 6 months and 2 of those months it has not been functional. (3 week lead time for a service tech to come out). While the appearance is of high quality, the inner workings are junk. We will be buying a different brand sooner rather than later. We have had success with Kitchenaid appliances in the past, but it seems the quality is not what it once was.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Hello HomeBuilder007
Thank you for your review.
I would like to inquire further about your review with you. Please respond back to this email address
NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID # 85079777, name, phone number, street address, zip code,
model & serial number, and date of purchase on the appliance.
Thank you,
Decole A.
Thank you for your review.
I would like to inquire further about your review with you. Please respond back to this email address
NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID # 85079777, name, phone number, street address, zip code,
model & serial number, and date of purchase on the appliance.
Thank you,
Decole A.
Written by a customer while visiting kitchenaid.com