Customer reviews from otterbox.com
Otterbox - Resurgence External Battery Case for Apple iPhone 5 and 5s - Glacier
Average customer rating
3.7
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
60
4 Stars
33
3 Stars
22
2 Stars
15
1 Star
20
68%of customers recommend this product.
(
102 out of
150)
Customer Reviews for Otterbox - Resurgence External Battery Case for Apple iPhone 5 and 5s - Glacier
Posted by: CrystalPennell
from Hope, NM
Gender:Female
Verified Purchase:Yes
The resurgence is very protective and keeps my battery twice the power. It's a little heavy weight but besides that I also like that the battery shuts off automatically when it reaches 100%.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rocker
Verified Purchase:Yes
Really like the case and it is functioning as I had expected. I'm not concerned about running out of power and I don't have to deal with cords at the office and in the car. The only improvement would be to make the case lighter if possible, but once you get used to it, it's good.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: otterreviewer700
from New York, NY
Verified Purchase:Yes
I will only purchase Otter products as cases. Have them for my phone and ipad. Good design and functionality. It was a little expensive but love the additional battery time. Suggestion: since earphone extender is small and likely to get lost should include more than one in each case and/or a better mechanism to keep it attached to the phone when not in use.
Pros: High quality, Durable
Cons: easy to lose the earphone extender
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Resurgence Color and battery power issues
on July 23, 2014
Posted by: otterear
from Seattle, WA>
Gender:Female
I have had my new cover for a couple of days. First turnoff is the color. My Teal Shimmer really looks like Tiffany's blue- more pale turquoise then mint green. MAYBE in certain lighting it may be teal shimmer- but definitely pastel blue ;-p.
Secondly, the phone has only recharged once and while processing, it became very warm near the battery portion of my phone. I hope my phone or 'pockets' don't burn me or catch on fire !!!
Thirdly, I wish it had a face protector. My pockets are not all clean with dirt, dog treats,kitty fur….
Fourthly, I am going to have to get used to not having holster. But if this case suppose to be protected from being drop, maybe I won't need one.
Secondly, the phone has only recharged once and while processing, it became very warm near the battery portion of my phone. I hope my phone or 'pockets' don't burn me or catch on fire !!!
Thirdly, I wish it had a face protector. My pockets are not all clean with dirt, dog treats,kitty fur….
Fourthly, I am going to have to get used to not having holster. But if this case suppose to be protected from being drop, maybe I won't need one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RObbie39
from West Sunbury, PA
Gender:Male
Verified Purchase:Yes
Nice case. But doesn't give "2x" battery life like it says. After the cases battery life gets to half it wont recharge the phone. Kinda defected in my opinion. Kinda regretting not getting just a regular otterbox.
Pros: Durable
Cons: Low quality, low battery life
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: mgrey
from Louisiana
Verified Purchase:Yes
The concept is great but the case is not. I have had problems getting it to charge. The cord that came with it charges sometimes and sometimes not. If you move it around and "jiggle" it, the charge begins but will just stop spontaneously. The only way to make sure it is charged is to take the case apart and charge case and phone separately.
Pros: Durable
Cons: doesn't charge correctly
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Spooky66
from Bossier City, Louisiana
Gender:Male
Verified Purchase:Yes
I really have enjoyed my new otterbox. It is great knowing I have extra energy if needed. My only gripe would be the volume buttons. I press the up volume and instead it goes down. Not sure why that happens or if others are experiencing the same thing.
All in all, it is a great product and I gave it four out of five stars.
John Willis, Bossier City, Louisiana
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Points
Gender:Male
Verified Purchase:Yes
The battery within the case has already stopped taking a charge. Not to mention the port for the charger is different then the one within the 5s. Frustrating due to the fact that none of us need another charger cord in the mix. Also, the plug for the head phones is set so deep in to the bottom of the case that it makes it difficult to keep the head phones plugged in or use anything other then Apple head phones.
Cons: poor design
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com