Customer reviews from geappliances.com
GE - 21.1 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
3.7
(472 Reviews)
Rating breakdown 472 reviews
5 Stars
187
4 Stars
112
3 Stars
77
2 Stars
43
1 Star
53
65%of customers recommend this product.
(
291 out of
449)
Customer Reviews for GE - 21.1 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
3
Very good basic fridge
on August 9, 2017
Posted by: CLO123
This was a model I didn't get to pick out myself. It was a replacement for one that had failed. It very nice - however the fruit and veggie drawers are so tall you loss some of the shelving flexibility. Anything tall has to go in the fridge door which isn't ideal for some of my items. I use gallon water for example and all the gallons are too tall for the inside fridge area. I basically have two shelves and I had to raise the middle shelf to be right under the meat/cheese drawer (luckily my yogurts fit in the small space left). It works great and is very quite, but I'm having to learn how to organize things in there.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
5
Response from geappliances.comBy BRENDA@GEA, GE Appliances, August 10, 2017
Hello CLO123,
Thank you for taking the time to write a review on your brand new refrigerator. We regret your experience.
While hearing the negative feedback is difficult for us, we do really strive to learn from our customer's experiences, positive or negative. This is what helps us improve our products.
Your comments have been shared with the quality control team. We appreciate your feedback.
Thank you for taking the time to write a review on your brand new refrigerator. We regret your experience.
While hearing the negative feedback is difficult for us, we do really strive to learn from our customer's experiences, positive or negative. This is what helps us improve our products.
Your comments have been shared with the quality control team. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
love it so far
on August 22, 2017
Posted by: Woodmojo
from Texas, United States
I've only had this one a short time but it replaced a GE fridge that I had for 28 years. Only had that one worked on once towards the end. Based on age I decided to replace with a new GE.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Plain Jane
on September 3, 2017
Posted by: Clickalot1
from Gastonia, NC, United States
I bought this fridge about two months ago.It fit in my small kitchen and am pleased with the cold freezer but sometimes the regular food section below makes my milk jugs and tea containers sweat.The best reason for buying this appliance is that it it doesn't have bells and whistles to fix in a few years.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Features
on September 14, 2017
Posted by: Cool Old Lady
from Cape Cod, MA, United States
I miss the split shelves and ability to move the !/2 shelves up and down. I have only had it for 24 hours so I am sure I will get used to it.
The cold cut drawer is smaller than we had in the old GE, Veggie bins are larger. (Guess that tells me something) Great freezer space.Very quiet running and attractive.
The cold cut drawer is smaller than we had in the old GE, Veggie bins are larger. (Guess that tells me something) Great freezer space.Very quiet running and attractive.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
All that I expected in a new refrigerator.
on September 30, 2017
Posted by: CurlyJudy
from Florence, NJ
Shelf arrangement is easily adaptable. Freezer space is adequate for a small family. Easy to clean, both inside and out. No complaints with overall utility.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 9, 2017
Posted by: desiree10
from West Bend, WI, United States
I like the huge freezer and that this model has a snack drawer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good looking fridge
on December 20, 2018
Posted by: Donavon
from Dakota City, Nebraska
Have always used GE products, great features for the price.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Shelving/ crispers stink.no height tall bottles
on March 16, 2019
Posted by: Wantedreplacement
from Doylestown, pa
This only model for color replacement for TBX21IIBRRAA.
Crispers are too big. We need more space on shelves.
Main shelves too narrow top to bottom and hard to reach back into. No split adjustable either. Full width only.
Door shelves designed for bigger crispers and are not adjustable. Makes access to bottom shelf hard on back.
Freezer fan tower does not allow for filling freezer as ice cream stays soft. And NO separate freezer control.
ICE maker tray not snug against wall.
Old model had split door shelves, separately adjustable.
Pathetic design for capacity when replacing 2001 model with similar color.
Crispers are too big. We need more space on shelves.
Main shelves too narrow top to bottom and hard to reach back into. No split adjustable either. Full width only.
Door shelves designed for bigger crispers and are not adjustable. Makes access to bottom shelf hard on back.
Freezer fan tower does not allow for filling freezer as ice cream stays soft. And NO separate freezer control.
ICE maker tray not snug against wall.
Old model had split door shelves, separately adjustable.
Pathetic design for capacity when replacing 2001 model with similar color.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 18, 2019
Hello Valued Customer - Thank you for taking time to write a review on your refrigerator. Your comments are important to us and we appreciate your feedback. As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff. Thanks for buying GE Appliances.
Written by a customer while visiting geappliances.com