Customer reviews from microsoft.com
T-Mobile - Microsoft Lumia 640 4G with 8GB Memory No-Contract Cell Phone
Average customer rating
4.3
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
111
4 Stars
26
3 Stars
9
2 Stars
4
1 Star
14
86%of customers recommend this product.
(
141 out of
164)
Customer Reviews for T-Mobile - Microsoft Lumia 640 4G with 8GB Memory No-Contract Cell Phone
Customer Rating
1
Bad software hope windows 10 will fix problems
on September 23, 2015
Posted by: Hardware
from Texas
Windows controls what file size you can download, program called data sense.
If file is too large it will block you downloading it, tells you to hook up to WiFi. NO option to override it. I pay for my data don't block me from using what I pay for. Won't login to hotel WiFi security page, my android phone works fine loading page. Phone returned to retailer, Nokia and Microsoft lose my $$$.
If file is too large it will block you downloading it, tells you to hook up to WiFi. NO option to override it. I pay for my data don't block me from using what I pay for. Won't login to hotel WiFi security page, my android phone works fine loading page. Phone returned to retailer, Nokia and Microsoft lose my $$$.
Pros: Business, Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1
do not buy a windows phone
on November 15, 2015
Posted by: Rickr72185
from Buffalo
If you are a Android user do not switch to a Windows phone. I have many issues with my windows phone from ad popping up every 2 to 3 mins on games that I spend money on to not have ads pop up. Apps close for no reason or will not open at all. Many games I use to have on my Android are not available on Windows same for a handful of apps. I wouldn't recommend a window phone to anyone and very unhappy with it and I'm going back to Android phone.
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
5
love my Microsoft 1020
on June 14, 2015
Posted by: DJGHOSTMACHINE
from West Covina, CA, USA
The best phone Hardware
Pros: Personal, Business
I would recommend this to a friend!
Written by a customer while visiting microsoft.com
Customer Rating
3
phone
on May 19, 2015
Posted by: Jim27
from Westmont, IL, USA
Phone gets hot when you are using it
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1
Totally unhappy with it
on January 26, 2016
Posted by: nifcons
from Romania
Totally unfriendly user menu comparing to a Samsung Galaxy 4 I had before
And probably due to the Windows 8, I just can not connect it to mobile data, or to my car Bluetooth.
Just to make things worse, connection via Windows account ruins settings in my computer too.
I made a big mistake to buy it.
And probably due to the Windows 8, I just can not connect it to mobile data, or to my car Bluetooth.
Just to make things worse, connection via Windows account ruins settings in my computer too.
I made a big mistake to buy it.
Pros: Business
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1
it's best feature is the color., otherwise it is great for Skeat
on September 26, 2015
Posted by: Anonymous
from phoenix Arizona
Very few sites are compatible with this phone., & a few that are., are dropping windows., I know no one who actually likes this phone & I am switching carriers as soon as I can find a free offer to switch & get a new phone., when ever any one see's my phone for the first time., they laugh., smirk & or shake their heads
this phone is a joke
this phone is a joke
Pros: Business, Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
3
not what i thougt
on July 6, 2015
Posted by: ivantuff
from Phoenix, AZ, USA
well to star the 8mp camera don't takes amazing pictures as my 5mp old alcatel fierce2, you can't change the size of the picture, front camera is ok, on voice calls no speaker feature? that's lame, and on top of all can't download the promised office 360 and I'm not the only one. try to get help from Microsoft and nothing, I'm about to return it to the provider and get something else with no windows at all ..... I am very disappointed
Pros: Personal
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com
Customer Rating
1
Disappointed
on August 18, 2015
Posted by: Neef
from Hartford, CT
I've had nothing but Windows Mobile phones for smart phones and this one is a huge disappointment to me. It has me thinking about getting an Android or iPhone to be honest. There are so many glitches that randomly happen from my start screen changing itself to my linked contacts disassociating themselves without my permission or action; to me not being able to store maps for my GPS app on my sim card. The phone's OS and other files that I can't see occupy the most amount of space on the phone, which means I can't download any of the maps onto the phone and there's no option for me to download maps to the microSD card.
This is not a very well conceived phone and I've seen no attempts to update for fix any of these issues. As someone who has been an exclusive Windows Phone user this is disappointing and has me seriously doubting if I will stay with a Microsoft phone in the future.
Pros: Personal, Business
No, I would not recommend this to a friend.
Written by a customer while visiting microsoft.com