Customer reviews from kitchenaid.com
KitchenAid - 19.7 Cu. Ft. French Door Refrigerator
Average customer rating
3.7
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
65
4 Stars
36
3 Stars
18
2 Stars
20
1 Star
20
67%of customers recommend this product.
(
102 out of
153)
Customer Reviews for KitchenAid - 19.7 Cu. Ft. French Door Refrigerator
Posted by: June
from Georgetown, Ontario Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] We got this refrigerator just one week ago. We love how it is more streamlined and fits better into the custom space in our kitchen. It rolls much easier. Love the handles as we have the KitchenAid dishwasher with the same ones. The ice maker works almost too well! Ice comes flying out and have to catch it with hands as well as the cup! I love the see through shelves in the doors. I was amazed at the produce saver product that came with the unit. I will re-order the inserts every 6 months as recommended.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
My favorite of all the refrigerators I have owned.
on March 4, 2016
Posted by: Anciana
from Orlando, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month or so ago and am so happy that I did...I love the size of this refrigerator. I love that all of the shelves in the refrigerator pull out compared to others that just have one.If there were one drawback it would be that the freezer is divided so one cannot put large trays in for freezing...but otherwise I love the drawers and depth.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Solid, quality construction, quiet operation, good warranty,
on June 10, 2016
Posted by: Jon
from Easley,SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Attractive, functional, durable. What's not to like?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Lisa C
from Venice, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this fridge! It's a great size and super convenient to have a place to put a bottle of wine and soft drinks too. The doors are very roomy with plenty of space and love the size of the freezer with additional pull out drawers on top. Definitely recommend this one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Ejection ice maker
on July 22, 2015
Posted by: Beembar51
from Venice, Florida
Verified Purchase:No
[This review was collected as part of a promotion.] This refrigerator came in our new home. We had no choice. Appearance is nice. But the interior is small and poorly laid out. But the worst aspect is the ice through the door. It's virtually impossible to get ice without some shooting out and on to the floor. We had a repairman who told us it was a design flaw. The previous version of this fridge had the same problems based on reviews seen online. If you enjoy bending over and picking ice up off the floor whenever you use this feature then this is the fridge for you.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Beembar51:
Thank you for taking the time to write regarding your Whirlpool refrigerator. Feedback from our customers is an important source of information.
We are continually looking for new materials and designs to improve upon all of our products. We recommend holding the cup up to the spout until you can no longer hear ice coming down the chute. This will help prevent ice from coming out. We hope this helps with your dissatisfaction.
We manufacture several different models with various feature and accessory designs in trying to provide refrigerators that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you.
Thank you for taking the time to write regarding your Whirlpool refrigerator. Feedback from our customers is an important source of information.
We are continually looking for new materials and designs to improve upon all of our products. We recommend holding the cup up to the spout until you can no longer hear ice coming down the chute. This will help prevent ice from coming out. We hope this helps with your dissatisfaction.
We manufacture several different models with various feature and accessory designs in trying to provide refrigerators that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you.
Written by a customer while visiting kitchenaid.com
Posted by: Wendy
from Atlanta
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's a good fridge but the freezer is too small. Too many compartments minimizing the storage space.
Written by a customer while visiting kitchenaid.com
Posted by: pablo
from aventura, florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Although I bough the counter depth model ( few space in my kitchen) has decent capacity for my family size( 4 people)
Bottom Drawer Freezer makes easy to have staff in good order.
Bottom Drawer Freezer makes easy to have staff in good order.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Peg
from Brodhead, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased the Frig to go with the other new KitchenAid units (4) total. Have a problem with the ice dispensing, ice flies out all over when you use it. I will be checking with the dealer to see if there is a part missing. Replaced a Frigidaire side-by-side.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com