Customer reviews from kitchenaid.com
KitchenAid - 19.7 Cu. Ft. French Door Refrigerator
Average customer rating
3.7
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
65
4 Stars
36
3 Stars
18
2 Stars
20
1 Star
20
67%of customers recommend this product.
(
102 out of
153)
Customer Reviews for KitchenAid - 19.7 Cu. Ft. French Door Refrigerator
Posted by: Laura
from Tarpon Springs, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this about 6 weeks. I'm so impressed with how well laid out this is. I can fit so much more than my previous refrigerator.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Lolo
from Phoenix, Az
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed in the amount of ice produced. I live in Phoenix and ice is essential to our quality of life. They didn't have this specific model on display and obviously there is no way to tell how much ice is produced on any display item. I will not return the fridge as I want all my appliances to match but am a bit unsettled.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: chris
from charlotte, nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] So glad to get this fridge for a steal! It is a little smaller than our old one, but we still have the old one in the garage. Love that I can get ice and water at the same time!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very Disatisfied with Refrigerator
on February 22, 2017
Posted by: Denny
from Estero Florida
[This review was collected as part of a promotion.] The refrigerator is terrible.
Doors misaligned, freezer door does not close properly, freezes food in refregerator.
Really!
Doors misaligned, freezer door does not close properly, freezes food in refregerator.
Really!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Denny: Thank you for contacting Whirlpool regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, your address, your User ID (Denny), your Review ID Number (94217166 ), and date of purchase emailed to NAR_Customer_Solutions@kitchenaid.com.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not surprised it has been discontinued
on March 8, 2017
Posted by: MJ
from Covington KY
[This review was collected as part of a promotion.] Poor interior design. I knew the counter depth would have less space, but this is extreme. I have to use our old fridge in the basement just to have enough milk on hand for family. Things are always falling out of it and dinging
the flimsy stainless steel. Freezer door handle fell off. Doors do not shut tightly unless they are pushed on. I regret this purchase and expected a much better product from kitchenaid. Did an intern design this? It's incredibly bad. Looks good in pictures though.
the flimsy stainless steel. Freezer door handle fell off. Doors do not shut tightly unless they are pushed on. I regret this purchase and expected a much better product from kitchenaid. Did an intern design this? It's incredibly bad. Looks good in pictures though.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Thank you for taking the time to write regarding your appliance. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your appliance. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Mostly okay, but not the the icemaker
on February 28, 2016
Posted by: Ndubya
from Bartlesville, ok
Verified Purchase:No
[This review was collected as part of a promotion.] Refrigerator was purchased and installed in mid 2015. Icemakerdoes not work consistently. Works for a couple of weeks and then stops, we run out of ice. This problem has occurred since installation. The volume of ice the maker holds is too small. The ice dispenser does not shut off quickly, resulting in ice spilling on the floor. Other than the problems mentions above the fridge is just okay.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Eric from Marin
from Marin
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator has been installed one month, so far so good. Very pleased with the capacity and ease of use. Looks great in my kitchen
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Homemaker
from Wilmington delaware
Verified Purchase:Yes
[This review was collected as part of a promotion.] Disappointed with instruction manual and interior size. Freezer size better than expected. Very disappointed with functionality of ice cube dispenser.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com