Customer reviews from kitchenaid.com
KitchenAid - 19.7 Cu. Ft. French Door Refrigerator
Average customer rating
3.7
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
65
4 Stars
36
3 Stars
18
2 Stars
20
1 Star
20
67%of customers recommend this product.
(
102 out of
153)
Customer Reviews for KitchenAid - 19.7 Cu. Ft. French Door Refrigerator
Customer Rating
2
Would I buy this refrigerator again?
on January 3, 2016
Posted by: Carole R
from Ontario, Canada
Verified Purchase:No
[This review was collected as part of a promotion.] Bought this refrigerator Oct 2015 and already have 2 dents. The so called Stainless Steel (wavy look to it) is very thin so if you accidental drop something near and it bounces back up you will get a dent. Had my other appliances for 14 years - no marks or dents. Functionality otherwise is OK. Still trying to get a decent water flow from the external water.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Niecey
from Alexandria
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect for kitchen space. However, I wanted the gray interior.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: kp
from Milford, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have owned this fridge for about 2 months. Love the large open refrigerator space. The water dispenser works way better than our previous one. Also there is plenty of freezer space.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Big Al
from East Wenatchee. WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great but the ice discharge into glass is very erratic ice misses large cups Big
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Bob the Builder
from Ocean, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ice maker was defective from factory. I installed and the unit did not produce ice. A service call lead to the determination that ice maker was bad. A replacement was ordered and should be installed within a few days. Not what you would expect from a mid-high range appliance manufacturer such as Kitchenaid. Everything else about the fridge is wonderful. I would have rated excellent if the unit was 100% operational when first installed!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Still no luck - temps are 12 degrees higher than settings
on November 23, 2015
Posted by: ah
from Sunnyvale, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I set this to 33 degrees. It's constantly around 45. Three techs haven't been able to fix it, and Whirlpool/Kitchenaid won't replace.
Don't buy this fridge, and don't buy from Whirlpool.
Don't buy this fridge, and don't buy from Whirlpool.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear ah, thank you for contacting KitchenAid regarding your refrigerator concern. We have sent an email to you and we ask that you respond so we can discuss your appliance concerns shortly. Sincerely, Jordan The KitchenAid Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sleek Looking
on February 8, 2016
Posted by: Linda Schember
from Lexington
Verified Purchase:No
[This review was collected as part of a promotion.] We purchased the double oven, cooktop, and this refrigerator. We bought this Refrigerator 5/2015 didn't receive it till 11/2015. Was disappointment that it took so long to receive the Refrigerator. Very Satisfied with the complete package. We love everything about it except not having crushed ice. Our kitchen is complete looks very sleek.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Not usually grumpy
from Holland, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator was delivered and installed right after Thanksgiving after a month of delays. We like the freedom to arrange food in the refrigerator section but the freezer section doesn't offer much room. We have struggled with the icemaker ever since we got it. They have replaced the innards but it still dispense erratically and hard to control. Sometimes we end up with cubes on the floor despite our best efforts. The icemaker in the KitchenAid we replaced behaved much better.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com