Customer reviews from kitchenaid.com
KitchenAid - 19.7 Cu. Ft. French Door Refrigerator
Average customer rating
3.7
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
65
4 Stars
36
3 Stars
18
2 Stars
20
1 Star
20
67%of customers recommend this product.
(
102 out of
153)
Customer Reviews for KitchenAid - 19.7 Cu. Ft. French Door Refrigerator
Posted by: JET
from Monroe, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Kitchen Aid engineers need to listen to feedback from customers and improve the design of the ice maker delivery to prevent jamming which occurs periodically to the end users annoyance
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the French doors and having food at eye level.
on July 28, 2016
Posted by: T and T
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have put all Kitchen Aid in our kitchen: gas cooktop, dishwasher, double ovens and refrigerator. They are easy to use and gorgeous. Dishwasher is so quiet. Very happy with our decision to use Kitchen Aid.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: LMC
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my new fridge! We have a specific three sided spot for it so now it looks like a built in. Yes, it is smaller but holds quite a lot for the two of us. Plus, we kept our 16 year old Kitchen Aid side by side for the garage. Sleek look with very cool handles.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Mackenzie
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks great and works just as well. It feels really spacious. We've had the more expensive JennAir in our last house and I don't notice a difference in quality at all.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Mike
from Indianapolis
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Kitchenaid refrigerator (model KRFC400ESS) I just got with my new Pulte home is the WORST refrigerator I have EVER owned. This fridge is extremely flimsy and very small. The water dispensing feature does not work properly and also leaks all over the floor. The fact that Kitchenaid put their brand on this blows my mind. I would not recommend this appliance to anyone.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear Mike : Thank you for contacting KitchenAid regarding your Refrigerator. We are happy to look into your concerns but we will need your model and serial number, your address, your User ID Mike , your Review ID Number 99203771 , and date of purchase emailed to NAR_CustomerSolutions@kitchenaid.com .
Written by a customer while visiting kitchenaid.com
Posted by: Py
from Bloomfield Hills, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] We replaced an old refrigerator with the 20cu. 36-inch wide one from Kitchen Aide. we love the features of three separate doors. The ice and water dispenser has added to our enjoyement.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Windy
from North Webster, Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great looks. Especially impressed with the deli tray and the fruit/veggie crispers. Also, very much like the door alarm system for both the refrigerator doors and the freezer door! This is a great counter-depth refrigerator for two adults who also have another refrigerator in the house for use for extra food & beverage storage when needed. The ice maker is very touchy and a free-giver. We are still trying to the hang of it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Silvia
from Lodi, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Frig too small inside. Ice maker takes up lots of room and doesn't make much ice. Also ice maker/water panel doesn't fit to the door. It is bowing away from the frig front.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Hello, Silvia. Thank you for your review. We are sorry to learn of the concern you expressed regarding your refrigerator. I would like to inquire further about your review with you. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, nickname used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. I look forward to your reply. Thank you.
Written by a customer while visiting kitchenaid.com