Customer reviews from philips.com
Philips Norelco - Replacement Razor Heads for Norelco SmartTouch XL and Speed-XL Razors - Black
Average customer rating
3.9
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
41
4 Stars
14
3 Stars
0
2 Stars
2
1 Star
14
83%of customers recommend this product.
(
57 out of
69)
Customer Reviews for Philips Norelco - Replacement Razor Heads for Norelco SmartTouch XL and Speed-XL Razors - Black
Customer Rating
5
electric razor
on October 17, 2011
Posted by: adkin
Gender:Male
Norelo Philips is the only brand I ever use.. and I dropped a real balde razor 15 years ago and never looked back. I can't imagine giong back to ta blade, the electric razor never leaves cuts or burns and always perfroms well!
I love the emails to up date the baldes and tehy are shipped to my home to have me install them! very nice touch!
I love the emails to up date the baldes and tehy are shipped to my home to have me install them! very nice touch!
Thanks!
Doug
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: White1
Gender:Male
Verified Purchase:Yes
It was time to replace the heads on my Phillips shaver. You see , I had the shaver for over one year, used it at least once per day for the year and it was time to replace the heads. You can tell these are new. Cut faster and closer. Must remember to replace them again next year.
Pros: quicker and closer
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The Replacement Heads do exactly what they are designed to do!
on November 15, 2011
Posted by: ThomasV
Gender:Male
Despite the fact that my Norelcto razor is 2 years old, the replacement heads make it feel as if it were a BRAND NEW RAZOR!
The heads give an effortless, clean, close shave in a very short period of time.
The battery recharge lasts for the full period it did when I first bought it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
HQ9 replacement heads SH50 not as good
on May 21, 2024
Posted by: carlos II
Gender:Male
Very poor shave with these new replacement heads and the time to shave is at least double
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, May 21, 2024
Hi Carlos,
Thank you for sharing your review, and we're sorry to hear that you are not happy with the performance of Philips Shaving Heads HQ9.
In this case, the following troubleshooting tips may help you find a solution: The performance of your shaver or shaving head may have declined because it needs to be cleaned. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. To fix this problem, properly clean your shaver. For detailed cleaning instructions, refer to your user manual. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual. When using your Philips shaver, you can achieve optimal results by making circular movements with the shaver while applying gentle pressure. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps reduce shaving time.
If these tips do not help or if you need any other assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for sharing your review, and we're sorry to hear that you are not happy with the performance of Philips Shaving Heads HQ9.
In this case, the following troubleshooting tips may help you find a solution: The performance of your shaver or shaving head may have declined because it needs to be cleaned. There can be hair or dirt particles stuck inside it, causing the shaving heads to not function correctly. To fix this problem, properly clean your shaver. For detailed cleaning instructions, refer to your user manual. Another reason why your shaver might not be working properly is that it is not assembled correctly. For full instructions on how to reassemble your shaver, refer to your user manual. When using your Philips shaver, you can achieve optimal results by making circular movements with the shaver while applying gentle pressure. If you have not shaved for a couple of days and have a heavy beard, it is a good idea to trim your beard before you start shaving. This technique also helps reduce shaving time.
If these tips do not help or if you need any other assistance, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Norelco shaving head
on October 9, 2011
Posted by: Rocket
Gender:Male
I shave every day and I just changed the shaving head after 3 plus years; not because it was wore out but I figured after 3 years it should be changed. I am getting real close shaves, and I love my Norelco shaver.
Pros: long life
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Close shave. Easy to clean.
on October 10, 2011
Posted by: Cranapple
Gender:Male
The shave is close and quick. It's easy to clean and the cutting blades stay sharp.
Pros: light weight
Cons: n/a
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The new shaving heads help a lot!
on October 9, 2011
Posted by: TAD1
Gender:Male
Obviously, the new shaving heads help in shaving immeasurably. I just wish they either lasted longer or were not so expensive.
Pros: work great
Cons: too expensive/don't last a long time
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
a well designed shaver
on October 9, 2011
Posted by: emertonal
Gender:Male
Not much I can say other then it is the best razor I've owned.
I would recommend this to a friend!
Written by a customer while visiting philips.com