Customer reviews from philips.com
Philips Norelco - Replacement Razor Heads for Norelco SmartTouch XL and Speed-XL Razors - Black
Average customer rating
3.9
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
41
4 Stars
14
3 Stars
0
2 Stars
2
1 Star
14
83%of customers recommend this product.
(
57 out of
69)
Customer Reviews for Philips Norelco - Replacement Razor Heads for Norelco SmartTouch XL and Speed-XL Razors - Black
Customer Rating
1
New blades are horrible
on April 8, 2024
Posted by: Long time customer
Gender:Male
The new replacement blades do not cut nearly as well as the old set that I had for nearly 2 years. I should have kept the old ones and threw away the new set instead! Been using them for over a month now and will be looking into either buying a generic set of blades to see if they cut better or just a different shaver after having this one for nearly 15 years. I want my smooth skin back again. My face can't take much more of this daily pain anymore!
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, April 10, 2024
Hi there,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Shaving heads. We would like to assist you further with your concern.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Shaving heads. We would like to assist you further with your concern.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Replacement heads not as sharp as heads that came with razor
on October 9, 2011
Posted by: denn
Gender:Male
REPLACEMENT HEADS DULLER THAN THE HEADS THAT CAME WITH ORIGINAL HEADS THAT WRE ON RAZOR
Pros: simple to install
Cons: heads duller than original heads
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
discontinue products with no Replacements as good
on November 10, 2024
Posted by: hip do no
Gender:Male
my HQ9 razer is the best ever. i have 3 others. but this is my travel and work razer. Even while visiting China. the battery life is unmatchable. The clean shave is the closest of all i have tried. Better then any other razer including
Written by a customer while visiting philips.com
Customer Rating
4
blade heads do not last long
on October 9, 2011
Posted by: ed123
Gender:Male
it seems the replacement blades heads are not as good as the original heads. I was extremely happy with the shaver, but when tme to replace them, they did not give the close shave I had with the new shaver. I do not understand why since the shaver rotates the heads and the new head should have provided a closer shave.
Pros: easy to replace the heads
Cons: do not provide a close shave as the original blade
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: BentL
Gender:Male
Verified Purchase:Yes
I have had this razor for a number of years now and have enjoyed using it. With this order I was replacing the heads because the local retailors are not carrying this particular heads.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The Best
on September 30, 2017
Posted by: Daldoc
Gender:Male
This is the best electric shaver that Phillips ever made. It's unfortunate that it is no longer available as it far surpasses any other model – even the most current
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
why not sharpen ? Can tis be addressed by your authorized dealer?
on October 9, 2011
Posted by: yosel
Gender:Male
Easy to clean and easy to charge. I personally think
that you charge to much for the blades.
that you charge to much for the blades.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Simple & efficient
on June 17, 2012
Posted by: Oscar14
Gender:Male
These blades are simple to install and do a great job!
I would recommend this to a friend!
Written by a customer while visiting philips.com