Customer reviews from geappliances.com
GE - Profile 16.6 Cu. Ft. Top-Mount Refrigerator - Stainless-Steel
Average customer rating
1.9
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
7
4 Stars
6
3 Stars
1
2 Stars
7
1 Star
41
21%of customers recommend this product.
(
12 out of
58)
Customer Reviews for GE - Profile 16.6 Cu. Ft. Top-Mount Refrigerator - Stainless-Steel
Customer Rating
1
I have a GE Profile PFS122SISSS which has stopped
on June 24, 2014
Posted by: kumar12
from Phoenixville, PA, United States
i am not happy with this refrigerator..it stopped for no reason
Features
3
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Nothing but problems
on August 24, 2014
Posted by: TomWC
from Lincolnshire, IL, United States
Purchased it 7 years ago and have replaced the ice maker twice and the main board. Ice maker dumps cubes on the freezer bottom and the freezer temperature does not maintain very well.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge, been a nice workhorse for us
on December 29, 2014
Posted by: Moxlong
from Chicago, IL, United States
This fridge came with our house. Was great, fit in the small space, no problems so far. Had since 2010. Wish had external water dispenser, though
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheaply built
on November 29, 2015
Posted by: Mblairocc
from Charleston, WV, United States
Freezer door guides made of plastic and break easily. Also, ice in freezer falls into basket.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of Junk -
on January 15, 2016
Posted by: gregor925
from Portland, OR, United States
7 years old, just one thing after another, I am sure I have spent more than the original cost on repairs, not to mention throwing out all the food at least twice due to the failure.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Beeping
on May 13, 2019
Posted by: bluef1n
from Brick, NJ
Refrigerator continually beeps. Replaced mother board 2x. After each replacement the beeping stopped for about 3 months then out of the blue it doesn't stop beeping. Have to unplug it and plug it back in to get it to stop. Sometimes I can hit a bunch of buttons inside and it stops. But usually I have to unplug it and plug it back in. The display where the temp readings are located shows 777 999. The beeping is driving us crazy.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 15, 2019
Hello bluef1n- Your feedback is very important to our business and we sincerely apologize for the difficulty you've experienced with your refrigerator. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Pretty outside
on May 12, 2021
Posted by: Bren47
from Wichita, KS
Repair warranty a must as this product is not made well!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, May 12, 2021
Hi - Thank you for posting a review on your GE Profile refrigerator. We are sorry to hear you have had difficulty with the unit over the years. You feedback is valuable to us and will be shared with our refrigeration design team. We hope we have the opportunity to restore your faith in GE.
All our best! Vikki@GEA
All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Works well when it works - But.....
on July 19, 2021
Posted by: Boswell W
from Melose Park, PA
We have had this device for 12 years, so I guess at one level we cannot complain. But in those 12 years, we have had to replace the crisper support twice (2X) as the slides simply break and the crisper drawers sit on the box, not in the grooves. Not only that, but the glass shelf does not fit in the most recent support, nor do the crispers fit properly - too loose. Cheap plastic, badly made.
We have had to replace the icemaker, also twice. The first one seized irrevocably - and I am pretty handy at that sort of thing. The second one simply failed to respond one day. The third - knock wood seems to be holding.
Just today, we had to replace the mother-board. It simply gave out for no discernable cause.
All of the above is still cheaper than a new unit - but I expect we have purchased it 1.5 times over the last twelve years.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 20, 2021
Hello, thank you for your review. We are very sorry that your refrigerator has required multiple repairs over the course of your ownership and understand how frustrating that must be. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Written by a customer while visiting geappliances.com