Customer reviews from geappliances.com
GE - Profile 16.6 Cu. Ft. Top-Mount Refrigerator - Stainless-Steel
Average customer rating
1.9
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
7
4 Stars
6
3 Stars
1
2 Stars
7
1 Star
41
21%of customers recommend this product.
(
12 out of
58)
Customer Reviews for GE - Profile 16.6 Cu. Ft. Top-Mount Refrigerator - Stainless-Steel
Customer Rating
1
Our least favorite appliance
on September 11, 2016
Posted by: DJIB
from Bethesa, MD
Fridge died once. The freezer temperature fluctuated wildly. Doors never lined up correctly. We had to close the left door first or the left door wouldn't close. Would often not close all the way. Interior water filter dispenser doesn't seem to make sense.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Short Lifespan
on July 31, 2017
Posted by: s_murph
from New York, NY 10018, United States
Doors warped which matters not. Now it does not cool at all. These should all be recalled and replaced. See the MANY complaints about this and other GE refrigerators online. Would not have expected such an expensive unit to die so quickly (<10 yrs).
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
it has been good to me
on November 7, 2017
Posted by: Phillip9
from Grand Rapids, MI, United States
The GE profile PFS22SISASS ; I have owned it for 7-years now and I've only had it repaired 2 times, The first time was the control boards; per the repair man it has 2 different control boards and he replaced both. The 2nd time I can not remember what part it was
Decoding the Serial number, it appears my refrigerator was made in May 2005, so it is 12-years old now.
Decoding the Serial number, it appears my refrigerator was made in May 2005, so it is 12-years old now.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy BRENDAatGE, GE_Appliances, November 8, 2017
Hello Phillip9,
Thank you for taking the time to provide feedback on your refrigerator. We are glad to know that you are pleased with your unit after all these years. We appreciate the feedback.
Thank you for taking the time to provide feedback on your refrigerator. We are glad to know that you are pleased with your unit after all these years. We appreciate the feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
The electronic control board is junk - replaced 2x
on August 3, 2019
Posted by: JohnInChicago
from Chicago
Replaced control board twice. Replaced ice maker. Replaced temperature sensor. Terrible
No, I would not recommend this to a friend.
Response from geappliances.comBy SHARONatGE, GE_Appliances , August 7, 2019
Hello JohnInChicago - We appreciate your review. Please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
5
Work great very solid!
on February 13, 2020
Posted by: Euler
from Boston, MA
Had it for over 10 years worked very good until the other day there was a power outage in my area and fried the main control board, so I went online and ordered the part because I think it is well worth it to fix it everything works the ice maker, the freezer very good stainless steel.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
No parts
on December 11, 2022
Posted by: NdTooshort
from pa
Need new freezer gasket and no longer available. 2k item and you do not stock parts. I already called and was told you no longer have the gaskets. Will never buy another GE appliance. My washer and dryer nothing but problems as well!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna@GEA, GE_Appliances, December 12, 2022
Hello- We appreciate you taking the time to reach out to us. We are so sorry to hear you are having problems getting parts for your refrigerator. We understand your frustration and have sent you an email asking for some additional information that you will receive shortly.
In the meantime, if you have any questions or need anything else, please let us know.
Hope to hear from you soon! All the best. Dianna@GEA
In the meantime, if you have any questions or need anything else, please let us know.
Hope to hear from you soon! All the best. Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
JUNK
on December 6, 2013
Posted by: ANNIET
KEEPS FAILING. ALMOST WORTHLESS,WORST FRIG IN THE WORLD.DONT BUY UNLESS U LIKE TROUBLE.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst appliance I have ever purchased
on May 27, 2014
Posted by: snew0903
from New Jersey, United States
This refridgerator has been nothing but issue after issue. Throughout the lifetime of owning this appliance, it has never maintained the correct freezer temp costing us hundreds in lost food. We are finally throwing in the towel and just purchasing a new one after 6 short years.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com