Customer reviews from Char-Broil, LLC
Char-Broil - Performance Series Gas Grill - Stainless Steel and Black
Average customer rating
4
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
36
4 Stars
8
3 Stars
6
2 Stars
4
1 Star
8
73%of customers recommend this product.
(
40 out of
55)
Customer Reviews for Char-Broil - Performance Series Gas Grill - Stainless Steel and Black
Customer Rating
5
Works great!!!
on March 1, 2021
Posted by: Lynn9398
from Springfield, Ohio
[This review was collected as part of a promotion.] I have the Performance Series 4-Burner Cart Gas Grill and I love it! We use it even when it is cold outside. It is very easy to use and it cooks the food evenly. It doesn't have the charcoal taste that you get when using other grills. It is very sturdy and easy for me to move.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 2, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great Grill
on March 3, 2021
Posted by: Jenn83
from NC
Gender:Female
[This review was collected as part of a promotion.] Great quality grill. My family really enjoys how the food taste using our new Char-Broil gas grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 2, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great grill
on March 7, 2021
Posted by: shaheera89
from Madison,Al
Gender:Female
[This review was collected as part of a promotion.] I like this gas grill! It's convenient to cook BBQ on this grill. Especially with spring right around the corner. The assembly process is not too easy. It took me about two hours to put everything together....But after assembly, I'm so glad it works so well and I can make BBQ any time I want to! No messy smoke or charcoals. I really enjoyed this grill!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 2, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Replaces eleven year old Char-Broil basic 4burner
on May 9, 2023
Posted by: memphisyankee
from Bartlett TN
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
Positives: Addition of plastice feet to stabilize the grill. Changing the size of the heat tents which was a weakness in the old grill which quickly started to rust out. Changing the drip cup to a slide was a positive move.
Negatives: Why on earth did someone decide to elliminate the handle for moving the grill. If I had known I would have transferred from my old one before it went out to the garbage pick up. the new grill I believe is 7 inches shorter in width than the old one and it appears to me that they just shrunk everything down to get the 4 burners in this architecture and it appears the burners are less powerfull. Granted we have only cooked on it twice thus far. The side shelves seem to be the same size.
I was satisfied with the instruction but it still took me a long time to get it together and eventually I had to replace my tank with a newer one because it was leaking with the new valve attached. The removable sliding seemingly aluminum tray was a good idea but the execution is another matter. It is so flimsy and bendable that I fear it is going to fall out of the grill and does not want to seat itself all the way in position. We have purchased a grill cover for this one since we know how quickly these things can rust out while stored outside in this Memphis weather.
Negatives: Why on earth did someone decide to elliminate the handle for moving the grill. If I had known I would have transferred from my old one before it went out to the garbage pick up. the new grill I believe is 7 inches shorter in width than the old one and it appears to me that they just shrunk everything down to get the 4 burners in this architecture and it appears the burners are less powerfull. Granted we have only cooked on it twice thus far. The side shelves seem to be the same size.
I was satisfied with the instruction but it still took me a long time to get it together and eventually I had to replace my tank with a newer one because it was leaking with the new valve attached. The removable sliding seemingly aluminum tray was a good idea but the execution is another matter. It is so flimsy and bendable that I fear it is going to fall out of the grill and does not want to seat itself all the way in position. We have purchased a grill cover for this one since we know how quickly these things can rust out while stored outside in this Memphis weather.
Response from Char-Broil, LLCBy SME, October 19, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: KellyKar
from NJ
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
This grill is a great grill for the price. I've only had it a month but it cooks evenly, is easy to light and use, and looks smart. I've already cleaned the grates and the drip pan with no problems. It did flare a bit when I cooked burgers. The biggest drawback is the assembly. It took my husband hours to put it together and he's quite mechanical. He complained that there was absolutely nothing put together ahead of time (which he thinks is unnecessary) and that there are so many pieces! The directions are not as clear as they could be. That took off one star for me for an otherwise great grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 19, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: EMackenzie
from Boston, MA
Gender:Female
Length of ownership:1 week
Verified Purchase:Yes
I bought this for my husband as a birthday gift. It arrived with a huge dent in the stainless, which we didn’t notice until it was almost fully assembled. The grill feels a bit flimsy overall but we’ve cooked on it a few times and it works fine, although my husband mentioned that the flame doesn’t subside when you turn the knob down.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 18, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: Jamy
from New Hampshire
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
I owned this exact grill for over 7 years and it performed very well under all the days it was used.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, July 8, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Andi W
from Florida
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
I have only used Char-Broil BBQ's for the past 30 years and they have never let me down! This performance grill is perfect! Large enough for lots of grilling and a side burner for sauces! Plus a top rack for keeping warm!
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, July 9, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC