Customer reviews from Char-Broil, LLC
Char-Broil - Performance Series Gas Grill - Stainless Steel and Black
Average customer rating
4
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
36
4 Stars
8
3 Stars
6
2 Stars
4
1 Star
8
73%of customers recommend this product.
(
40 out of
55)
Customer Reviews for Char-Broil - Performance Series Gas Grill - Stainless Steel and Black
Customer Rating
5
Great grilling space
on March 31, 2021
Posted by: Beachgrl23
from Chicago, IL
Gender:Female
[This review was collected as part of a promotion.] This 4 burner gas grill is the perfect size for our family. Plenty of Grilling space, whether it’s just for us or we are having guests over. Separate side burner that is great for boiling a pot for corn or a pan with smaller foods and veggies. Press igniter button makes starting the grill so easy. Built in thermometer on the lid so you always know what your temp is. Comes with a rectangular grill pan for more delicate foods. It’s the perfect size for our patio. It doesn’t take up too much room and it’s easy to move around with its 2 wheels. Great for any backyard, deck or patio.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Grills meat perfectly
on April 26, 2021
Posted by: Maria12
from Tn
Gender:Female
[This review was collected as part of a promotion.] I used this a few times over the past month, it grills meat very well. Assembling the grill was not too difficult, we had some confusion nat first but ultimately figured it out. It tells you the temperature on the top of the hood of the grill inside. Easy way to keep the temperature the same throughout the grilling process.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Zsniperz
from New York
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
Been a long time char broil customer and have used a 4 burner grill for the last 8 years. The replaced grill was great which led me to purchase a new 4 burner. The new one is just not made to the same quality of the old. It's smaller, less quality materials overall. All I wanted was the same thing. Disappointed....
Response from Char-Broil, LLCBy SME, April 20, 2023
We value you as a Char-Broil customer and want you to enjoy using your grill. If an issue is ever encounter please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to further investigate this and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Chr Broil Performance
on May 13, 2023
Posted by: Anonymous
from Houston, TX
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
This grill is terrible…..I’ve replaced the hose and it still shuts the gas down to a very minimal level. It lights great on high at first, gets to a wonderful pre-heat temp, that I come back to actually start cooking and the temp has fallen to below 200 and the burners will not increase the flame.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, July 14, 2023
We are sorry to hear of the issues encountered. Have you tried resetting the regulator? Whenever an issue is encounter give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: Trueheart
from Oregon southern coast
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
Ordered on line. Upon opening, noted a couple of dented and missing parts. Contacted Charbroil and they remedied promptly! We’ve now grilled 4 times and I must say I’m very pleased with ease of operation; performance; and results of grilled items. Temp control works great. I can recommend this product!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 18, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Benny 61
from Webster Ma
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
Amazing product!The last Charbroil grill I had lasted over 10 years.Just had it outside on my deck never covered.Always worked perfectly.It was starting to need some parts replaced from rusting so I decided to just buy a new one.It was a great choice!Love my new grill.This time I bought a cover.Such a great product now that it’s covered I may never need to buy another.👍
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
on July 13, 2023
Posted by: Kevbot98
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Putting it together is the worst. The instructions are horribly vague and they don’t even tell you how to hook up the wire to ignite the flame. Buy this if you went to spend a couple hours each evening of the week trying to study the pictures and figure out how it goes together just to find out u did it wrong at the end and have to spend another week redoing it
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 18, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: RBoe
from Virginia
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
Replaced my grill. The previous one lived far beyond expectations. This one is better. The part that began to fail in the previous one was the bottom. This one is removable and therefore replaceable which I like. Already using the grill in the winter.
Response from Char-Broil, LLCBy SME, February 21, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC