Customer reviews from kitchenaid.com
KitchenAid - 20.9 Cu. Ft. Bottom-Freezer Refrigerator with Preserva Food Care System - Stainless Steel
Average customer rating
4.2
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
18
4 Stars
6
3 Stars
3
2 Stars
0
1 Star
3
78%of customers recommend this product.
(
21 out of
27)
Customer Reviews for KitchenAid - 20.9 Cu. Ft. Bottom-Freezer Refrigerator with Preserva Food Care System - Stainless Steel
Customer Rating
1
Poor service
on February 11, 2021
Posted by: Bad Box
from Fairhope Al
[This review was collected as part of a promotion.] My wife elected to have this unit installed in our new home upon construction. It was installed and the unit was damage before arrival. Does not fit well, bottom door is bent on the frame and there is frosting due to leakage in the box. Looks horrible; tech has come out and reported what I just have said. To date after 5 months no replacement very little follow up. All of our kitchen was Kitchen Aid appliances at installation. I won't make that mistake again.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy nairdr, Social Care, February 12, 2021
Hi Bad Box, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great fridge and great value
on May 16, 2021
Posted by: Redjaya
from Edmonton, AB
[This review was collected as part of a promotion.] This is my 2nd fridge, 1st one last for 14 years, I recommend to anyone who want to buy a fridge.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great Refridgerator, BAD LED LIGHTING.
on November 11, 2022
Posted by: Bob Shre
from Lagrange, GA.
Refridgerator 2-1/2yrs old. All ready replaced 4 lights. And they are not cheap. Worst design ever, they are run in a series, so that if one goes out, 4 lights go out. Nobody would ever set up lighting in a series except Kitchenaid. With this lighting setup, Kitchenaid should repair for free lifetime of Refridgerator.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, November 30, 2022
Hi Bob Shre!!
We are so sorry for the issues you have experienced with your KitchenAid refrigerator! We sincerely apologize for this. You are a valued KitchenAid customer, and we would like to help you. Please email us at canadasocial@kitchenaid.com with the model and serial number, and your, phone number and include Case #191858. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your KitchenAid refrigerator! We sincerely apologize for this. You are a valued KitchenAid customer, and we would like to help you. Please email us at canadasocial@kitchenaid.com with the model and serial number, and your, phone number and include Case #191858. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting kitchenaid.com
Customer Rating
5
UPGRADE FROM 25 YEAR OLD BUILTIN
on August 15, 2024
Posted by: KSatch
from Duluth GA
[This review was collected as part of a promotion.] Quiet, works great, keeps temperature as set. This was an upgrade from a Kitchenaid 25 years old-a 'builtin.'
Fits like a glove. All dimensions were exactly as stated. Lighting is cool as well and many compartments for various types of refrigerated goods.
Fits like a glove. All dimensions were exactly as stated. Lighting is cool as well and many compartments for various types of refrigerated goods.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Amazing refrigerator!
on October 22, 2024
Posted by: Jules00
[This review was collected as part of a promotion.] I bought this over a month ago and it works amazing, holds a lot and the ice maker is fantastic!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Good looking exterior- cheap int & ice mkr
on December 15, 2024
Posted by: Hope you don’t like ice
from Denver CO
[This review was collected as part of a promotion.] I’ve had this for 6 weeks.
The interior drawers are made of cheap thin plastic and faux aluminum. The ice maker only prod 56 small cubes a day per KitchenAid. I’ve had nothing but issues w it. It can be half empty and the ice maker arm in place and still won’t produce ice. But something else.
The interior drawers are made of cheap thin plastic and faux aluminum. The ice maker only prod 56 small cubes a day per KitchenAid. I’ve had nothing but issues w it. It can be half empty and the ice maker arm in place and still won’t produce ice. But something else.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com