Customer reviews from kitchenaid.com
KitchenAid - 20.8 Cu. Ft. French Door Refrigerator with Preserva Food Care System - Stainless Steel
Average customer rating
4
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
35
4 Stars
15
3 Stars
12
2 Stars
2
1 Star
6
73%of customers recommend this product.
(
46 out of
63)
Customer Reviews for KitchenAid - 20.8 Cu. Ft. French Door Refrigerator with Preserva Food Care System - Stainless Steel
Customer Rating
4
Great features !! Size
on September 7, 2021
Posted by: Rajni
from Kingston, ontario
[This review was collected as part of a promotion.] I got it few months before amd I am very happy with the performance
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
LED lights are continuously failing.
on October 19, 2021
Posted by: Rob1z
[This review was collected as part of a promotion.] The fridge is approximately 3 years old and there have been 3 separate LED light failures.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, October 27, 2021
Hello! We are so sorry we have let you down. KitchenAid takes pride in our products and service and we are so sorry we did not meet those expectations. Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (250812682). We look forward to hearing from you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Over priced Refrigerator for Quality
on February 24, 2022
Posted by: AngieR
from Georgetown, TX
I have had my refrigerator for less than a year and a couple of bins have broken. And that is not the worst part but I can't find replacement parts. It disappointing what I have spent on this refrigerator and can't find these parts have only owned it for 8 months
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Interior Lights
on June 2, 2023
Posted by: $$$$
from Lititz, Pa.
[This review was collected as part of a promotion.] After 4 years of ownership one by one all the interior lights have gone dark. Replacing them has be FUN. But why would the manufacturer allow this to happen?? It is a nuisance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Over priced
on January 1, 2024
Posted by: Mab 23
[This review was collected as part of a promotion.] Bought this fridge to replace existing built in as I did not want to have to mess with changing or modifying surrounding kitchen cabinets. Price was ridiculously high for such a small unit with basic features
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Extraordinary space in refrigerator.
on March 5, 2024
Posted by: me2024
[This review was collected as part of a promotion.] I bought this refrigerator 1 month ago to replace another KitchenAid refrigerator of the same dimensions (side by side with water/ice dispenser in freezer door), which was 20 years old. We like the large storage in the refrigerator and convenience of a freezer drawer. One issue we have is there is not water dispenser in the refrigerator, which is no big deal as we have reverse osmosis faucet in the sink. The refrigerator looks great with the oak panel doors to match our cabinetry that were installed. The unit seems to be commercial grade, which should imply a long life.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Poor quality
on April 13, 2024
Posted by: Ravim
[This review was collected as part of a promotion.] Poor quality control. The evaporator is leaking water inside. Just is a sign of time maximizing profit over pride in craftsmanship. My first kitchen aid refrigerator that was replaced lasted 25 years. This is another Boeing story about American manufacturing. Trying to get it fixed.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 16, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 518849.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful and quiet!
on April 17, 2024
Posted by: ziggy935
[This review was collected as part of a promotion.] Very high quality materials and very quiet! A little on pricey side which took review down to 4 stars.
Written by a customer while visiting kitchenaid.com