Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 20.8 cu. ft. French Door Refrigerator with Preserva Food Care System - Stainless Steel
Average customer rating
4
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
35
4 Stars
17
3 Stars
14
2 Stars
3
1 Star
6
72%of customers recommend this product.
(
48 out of
67)
Customer Reviews for KitchenAid - 36 in. Wide 20.8 cu. ft. French Door Refrigerator with Preserva Food Care System - Stainless Steel
Customer Rating
1
Very Disillusioned
on October 17, 2019
Posted by: Ozzy32
from Cazenovia NY
Gender:Male
[This review was collected as part of a promotion.] We aren’t happy with our KitchenAid panel ready refrigerator. We bought this to replace our 24 year old SubZero. The shelf layout is bad. You have to open both doors to pull out the bottom drawer. That drawer should be split like the two above it. There isn’t nearly the shelf space that we had with our SubZero. We had to purchase the Kitchenaid handles separately. They are hideous looking. We returned them to get something more aesthetically pleasing. It is very quiet and the ice maker works well.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, November 1, 2019
Hello Ozzy32, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So far so good
on October 8, 2019
Posted by: Anonymous
from RB, Delaware
Gender:Female
[This review was collected as part of a promotion.] Only had it for 2 weeks but everything is going well. I do like the shelving and lighting compared to our side by side that we replaced with the french door style. Getting used to the ice being on the bottom. I do think that the price is very high as it offers the same features as a non built in style.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Built-in refrigerator
on September 19, 2019
Posted by: Jeannie41
from Morristown NJ
Gender:Female
[This review was collected as part of a promotion.] Love this refrigerator for the interior quality and especially the freezer and the built-in drawers
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the look,
on August 29, 2019
Posted by: mombar
from Telford, TN
Gender:Female
[This review was collected as part of a promotion.] My kitchen has a completed look. As it is open to the dining and living rooms, the panels make a huge difference.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not what I expected in a Kitchenaid Appliance
on August 26, 2019
Posted by: ExperiencedKitchenaider
from Rockport, MA
Gender:Female
[This review was collected as part of a promotion.] I love Kitchenaid appliance - small appliance and major appliances. I just purchased a Kitchenaid induction cooktop (5 stars) for the same kitchen. In the recent past, I’ve purchased a duel fuel double oven range (a high quality machine) and a refrigerator/freezer for an apartment (which I like a lot, and it also has French doors). Now I have this very expensive, very large French door panel-ready refrigerator. This refrigerator is a HUGE disappointment. There were no photos of the interior available when we purchased it, so we had to rely on a floor model that was supposed to be very similar - it wasn’t. The available storage space is much less than anticipated (see photos). The produce compartments are miniscule. To open one of the produce doors you need to have both exterior doors open otherwise the drawer hits to door. The interior of the refrigerator is very shallow. Even the storage space on the insides of the doors is more limited than much smaller French door models we’ve had in other houses: I can’t even fit the butter container in the door because the holder is too narrow at the top and the container lid catches on it. I am also not a fan of the platinum interior - too dark. Were it to do all over again, I would select another refrigerator. I purchased this appliance because I have never been disappointed by Kitchenaid. The record is now broken.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy blankar, Digital Care, August 29, 2019
Hello ExperiencedKitchenaider, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful design
on August 22, 2019
Posted by: J C B
from Massachusetts
Gender:Male
[This review was collected as part of a promotion.] I bought this KA built-in to replace an aging SubZero built-in. Features are all I expected and the design enhances my kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good refrigerator/freezer combo.
on August 12, 2019
Posted by: stubag
from Rexford, NY
Gender:Male
[This review was collected as part of a promotion.] I bought this item about 2 weeks ago and it has met all my needs. The freezer is a little small but we knew that going in. Runs super quiet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Worth the Wait
on July 25, 2019
Posted by: Dickey Boy
from Lynnwood, WA
Gender:Male
[This review was collected as part of a promotion.] Very pleased with the appliance. It’s whisper quiet and maintains constant temperatures.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com