Customer reviews from kitchenaid.com
KitchenAid - 36 in. Wide 20.8 cu. ft. French Door Refrigerator with Preserva Food Care System - Stainless Steel
Average customer rating
4
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
35
4 Stars
17
3 Stars
14
2 Stars
3
1 Star
6
72%of customers recommend this product.
(
48 out of
67)
Customer Reviews for KitchenAid - 36 in. Wide 20.8 cu. ft. French Door Refrigerator with Preserva Food Care System - Stainless Steel
Customer Rating
5
Leak in the coolant system
on December 14, 2023
Posted by: Mettew
from Irvine CA
We bought this fridge 6.5 yrs ago and have had various small problems (squeaky door hinges, doors not sealing shut, led lights stop working) since the beginning until about a month ago when the freezer stopped working followed by the fridge a week later. The diagnosis is a leak in the coolant system and we have been told that this part is not replaceable and our fridge is totaled.
The coolant system is under warranty however this model does not offer a replacement part and our request for a replacement fridge has not been approved, but rather 25% off a new fridge…is this reasonable?
This has been so stressful!!!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Interior Lights
on June 2, 2023
Posted by: $$$$
from Lititz, Pa.
[This review was collected as part of a promotion.] After 4 years of ownership one by one all the interior lights have gone dark. Replacing them has be FUN. But why would the manufacturer allow this to happen?? It is a nuisance.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Over priced Refrigerator for Quality
on February 24, 2022
Posted by: AngieR
from Georgetown, TX
I have had my refrigerator for less than a year and a couple of bins have broken. And that is not the worst part but I can't find replacement parts. It disappointing what I have spent on this refrigerator and can't find these parts have only owned it for 8 months
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Design
on November 3, 2021
Posted by: Renate99
from CA
[This review was collected as part of a promotion.] This is my second Kitchen Aid refrigerator and even though I never saw a floor sample, I'm very impressed with the new design. Unlike my first one, the motor of the new fridge is hardly audible. The interior lighting is another power saving feature, the lights turn from dim to
bright. The shelving and door built out give plenty of space as well as the freezer section.
bright. The shelving and door built out give plenty of space as well as the freezer section.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
LED lights are continuously failing.
on October 19, 2021
Posted by: Rob1z
(This review was collected as part of a promotion.) The fridge is approximately 3 years old and there have been 3 separate LED light failures.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy RICEJR, CA SOCIAL CARE, October 27, 2021
Hello! We are so sorry we have let you down. KitchenAid takes pride in our products and service and we are so sorry we did not meet those expectations. Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (250812682). We look forward to hearing from you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great features !! Size
on September 7, 2021
Posted by: Rajni
from Kingston, ontario
(This review was collected as part of a promotion.) I got it few months before amd I am very happy with the performance
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Waited a Year
on August 24, 2021
Posted by: Lee Burns
from Lake Placid Fl,
[This review was collected as part of a promotion.] One year almost to the day! Glad I waited, panel ready built in 84” beauty, first one I bought in 1999, space is huge, bottom freezer designed by a engineer who did a fantastic as to lay out.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The shelf flexibility maximizes use of space.
on August 3, 2021
Posted by: Mochemo
from Regina, Saskatchewan
(This review was collected as part of a promotion.) The styling modernizes our kitchen and is the focal point within.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com