Customer reviews from kitchenaid.com
KitchenAid - 20.9 Cu. Ft. Bottom-Freezer Built-In Refrigerator - Stainless Steel
Average customer rating
3.8
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
27
4 Stars
5
3 Stars
6
2 Stars
6
1 Star
6
63%of customers recommend this product.
(
27 out of
43)
Customer Reviews for KitchenAid - 20.9 Cu. Ft. Bottom-Freezer Built-In Refrigerator - Stainless Steel
Customer Rating
5
Our new Refrigerator
on July 10, 2019
Posted by: 1914
from aventura, fl
Gender:Male
[This review was collected as part of a promotion.] Just installed the unit in our new apartment and are so far very pleased with the unit, the design and interior.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Loving my new KitchenAid
on September 19, 2019
Posted by: Manage
from NC
Gender:Female
[This review was collected as part of a promotion.] My new KitchenAid refrigerator arrived about a month ago and I really like the new features!!!
The updated lighting and interior color are just perfect.
The updated lighting and interior color are just perfect.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on November 15, 2019
Posted by: Anonymous
from Athens, NY
[This review was collected as part of a promotion.] Functional, good looking, works well, good storage
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
great product
on January 3, 2020
Posted by: the Blade
from Troy Mi
[This review was collected as part of a promotion.] Solid refrigerator. Second one purchased. Hopefully this one lasts longer tan 15 years.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks Good but No Support
on October 22, 2020
Posted by: Polecdn
from London
[This review was collected as part of a promotion.] I purchased the fridge to replace the same fridge but older model.The unit had an odour to it and the ice smelled so bad you could not use it.We tried contacting Kitchenaid and it was impossible to speak to anyone.My wife was on hold for 62 mins. and then promptly cut off.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , October 23, 2020
Greetings, Polecdn!
We are so very sorry to hear about the unfortunate experiences you have had with your refrigerator. It can be upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize that this has happened to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 238003689. We look forward to hearing from you and wish you a marvelous day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experiences you have had with your refrigerator. It can be upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize that this has happened to you! You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 238003689. We look forward to hearing from you and wish you a marvelous day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
5
3 Years And Running
on January 24, 2021
Posted by: East Van Dizzy
from East Van
Holds temperatures very good. Quiet operation. Easy access to water filter. Only issue is ice compartment overflows sometimes. I would reccomend this.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great
on December 16, 2021
Posted by: Fredi77
from Pennsylvania
[This review was collected as part of a promotion.] Really nice. Freezer a bit small for our purposes.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Everything works and it looks good!
on March 9, 2022
Posted by: Nope52
from Vermont
[This review was collected as part of a promotion.] The refrigerator seems well built and everything works. Lots of flexibility in terms of shelving. It is very quiet which is a big plus. Even when the compressors are on it is virtually silent. Ice-maker is a bit loud but productive. No idea about durability yet as it is a week old. The only complaint is there is no way to adjust when the interior lights go on. The door needs to be completely open before you can see inside. It would be nice if there was a setting for that. 5K cheaper than a Sub-Zero which is also a big plus.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com