Customer reviews from ATT.com
HTC - One X+ 4G Cell Phone - Black (AT&T)
Average customer rating
4.5
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
51
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
1
90%of customers recommend this product.
(
64 out of
71)
Customer Reviews for HTC - One X+ 4G Cell Phone - Black (AT&T)
Customer Rating
5
Great phone from HTC
on December 16, 2012
Posted by: libralisi
This is by far the best android phone I've ever owned. It's blazingly fast, picture is crystal clear and the HD video it takes is amazing!! Battery could be larger capacity with everything this phone does...
Cons: battery capacity to small
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Great Product with weak battery
on January 10, 2013
Posted by: KEReeserrrr
from Minneapolis, MN, USA
First bought HTC One X, Horrible batter life. Immediatly switched to One X+... Better battery, but still needs improvement. Except battery life, phone is very good. Great Product with weak battery
Pros: android, display, sound
Cons: battery
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Everything is amazing with exception to the battery
on November 24, 2012
Posted by: Kortiz
from Seattle
I test drove this during the 14 day return period. I found that if I used it very light (few emails, few text, 1 call, minimal browsing) I barely got 12 hours till it was dead. For me that's not good enough. Everything else is awesome about the phone and jelly bean. Amazing screen, smooth, LTE crazy fast.
The stock browser is pretty sporadic in terms of fluidity. I had to select fields many times to get the keyboard to come up. Selecting text can be a challenge.
If you get this and like to use your phone keep a charger on you.
Pros: sharp and large screen, uber fast response, lte ultra speed
Cons: poor battery life, stock web browser..yuck
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1
DO NOT BUY THIS PHONE
on December 31, 2012
Posted by: The14thDoctor
from St. Louis, MO, USA
I have had one for 6 weeks. The phone will not receive or make calls. I have had a replacement phone and 3 SIM cards. There is something wrong and until they fix it DO NOT GO THROUGH WHAT I HAVE BEEN THROUGH. I have gone back to my previous phone and have the brand new One x sitting waiting for some type of fix.
Cons: does not recieve calls, does not make calls
No, I would not recommend this to a friend.
Response from ATT.comBy Robert, Social Media , January 13, 2013
Hello,
I’m with AT&T and I’m sorry to hear about this. We will be happy to research this inquiry for you. If you like, you can e-mail your account and contact information to ATTRobertG@att.com and I can review this for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
I’m with AT&T and I’m sorry to hear about this. We will be happy to research this inquiry for you. If you like, you can e-mail your account and contact information to ATTRobertG@att.com and I can review this for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
Written by a customer while visiting ATT.com
Customer Rating
2
Battery Life is Terrible
on December 6, 2012
Posted by: RiaRia
from ORLANDO
The phone is great but the only bad thing is the battery... IT TAKES FOREVER TO CHARGE OR TO GET A FULL CHARGE THEN WHEN IT IS CHARGE IT REMINDS ME OF THE HTC VIVID. THE BATTERY LIFE IS BAD I CANT EVEN GET A FULL 8 HRS OUT OF IT... I TEXT EVERY 30 MINS CHECK MY EMAIL, FACEBOOK, AND MY BACK GROUND DATA IS TURN OFF AND AUTO SYNC IS TURN OFF AND BATTERY STILL DRAINS SUPER FAST!
Pros: jellybean, camera
Cons: battery
I would recommend this to a friend!
Response from ATT.comBy Robert, Social Media , December 11, 2012
Hello, I'm with AT&T and I'm sorry to hear about this. We will be happy to research this inquiry. If you like, you can e-mail your account and contact information to ATTRobertG@att.com and I can review this for you. My normal working hours are 830-530pm EST Monday through Friday. Thanks, Robert G AT&T Social Media Manager.
Written by a customer while visiting ATT.com
Customer Rating
4
love my new phone
on February 5, 2013
Posted by: SamCapUser
from Houston,TX
I switched from an Iphone 4s to the HTC One X+. I love the HTC but I wish cases were easier to find. I went to the mall and no one carried them or they were sold out. I had to order a case online. The HTC is pretty easy to use. There are some function differences that I will need to get used to bc I've had my iPhone for so long. But I would definitely recommend this phone!! I still need to figure out how to change my notification settings so that my phone lights up when i get a text message
Pros: screen size, apps, widgets, light weight
Cons: notifications, screen sensitivity with a screen protector, hard to find cases at the mall
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Best phone I have ever had.
on March 14, 2013
Posted by: xclfx14
from Rome, New York
This is my first HTC phone. I can honestly say that I love it. The display is great and very crisp and clear. Both front and rear cameras have very good quality for a cell phone. This phone has a very loud speaker. I like that it has beats audio, it makes the music sound more rich. For a phone with a quad-core processor it has a phenomenal battery life. I can get a full days charge out it while using it most of the day. I listen to music, go on youtube, play games, take pictures, text like a maniac. This phone is very, very fast. It's snappy and everything works in an instant. I love how this phone has a lot of personalization features. I feel it gives the phone more character. It is very light weight and thin and a well built phone. I believe it is one of the best cell phones out there.
Pros: great battery life, great display, lots of memory, loud speaker, fast processor, decent cameras, vivid display
Cons: volume buttons are hard to feel and press, non-removable battery
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Frequently loses contact with SIM card, but has great display and is very fast.
on May 31, 2013
Posted by: Warp
First, be aware that there's a real problem with SIM cards. Once a week or so, the phone loses contact with the card, and I have to reboot to restore it. If I don't, I can't make and receive calls, and I can't access mobile data. I've replaced the SIM card and it still happens. Other users describe this problem all over internet forums. I bet it's a hardware flaw.
Not sure if I'll eventually ask for a whole replacement phone, but otherwise the phone is great. Screen is bright and sharp, great for reading text and watching movies. I especially like its automatic brightness adjustment. External speaker for playing audio is loud and clear. Apps work smoothly.
Pros: big clear screen, fast processor, thinner than most
Cons: often can't read sim card
No, I would not recommend this to a friend.
Response from ATT.comBy Robert, Social Media , July 1, 2013
Hello,
I’m with AT&T and I’m sorry to hear about this. We will be happy to research this inquiry for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I can review this for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
I’m with AT&T and I’m sorry to hear about this. We will be happy to research this inquiry for you. If you like, you can e-mail your account and contact information to ATTCustomerCare@att.com and I can review this for you. My normal working hours are 830am to 530pm EST M-F. Thanks, Robert G AT&T Social Media Manager.
Written by a customer while visiting ATT.com