Customer reviews from lg.com
LG - 32.5 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
3.8
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
113
4 Stars
31
3 Stars
10
2 Stars
12
1 Star
37
74%of customers recommend this product.
(
126 out of
170)
Customer Reviews for LG - 32.5 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Posted by: Gin09
from Baton Rouge, LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still happy with my refrigerator! I will stick with LG.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
The ice maker has broke down twice in the last two momths
Response from lg.comBy LG Customer Experience team, Customer Care, November 14, 2023
We regret to hear that this has occurred with your unit, and rest assured, we're here to help you. If you need help with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport or our customer service line at (800) 243-0000, and we will happily accommodate you. ^Anthony
Written by a customer while visiting lg.com
Posted by: Mike700
Verified Purchase:Yes
So far so good... Only have had it in my house a couple days. Came to my house on November 15
Written by a customer while visiting lg.com
Posted by: Fjblevins
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great refrigerator! Lots of room for all my food and drinks!
Written by a customer while visiting lg.com
Posted by: Tobys Taste Buds
Verified Purchase:Yes
[This review was collected as part of a promotion.] You can expect anything to go wrong with any refrigerator. LG stands behind there warranty. Other than that nothing else to say.
Written by a customer while visiting lg.com
Posted by: JStump999
Verified Purchase:Yes
Bought in 2014.
Had to replace it in 2024.
It only lasted 10 years
Had to replace it in 2024.
It only lasted 10 years
Response from lg.comBy LG, June 6, 2024
Hello, there. Thank you for sharing your experience with us regarding your LG refrigerator, model #LFX33975ST. We understand the disappointment you've experienced with the lifespan of your refrigerator lasting only 10 years. Your feedback is important, and we want to ensure that your next experience with our products meets your expectations. If you need further assistance, please send us a private message on social media using @LGUSSupport with your contact information, and our team will be in touch to discuss possible options and provide assistance. We appreciate your loyalty to LG products and your feedback. ^Win
Written by a customer while visiting lg.com
Customer Rating
5
Large capacity, plenty of ice cubes , even for a
on April 29, 2024
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator about a week ago, works like a champ, very large capacity, plenty of ice cubes
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, March 7, 2026
Hi Mike, thank you for the great review. We’re glad your LG Mega‑Capacity French Door Refrigerator, model LFX33975ST, is off to such a strong start. It’s wonderful to hear the large storage space and steady ice production are already making a difference in your kitchen.
If you ever need assistance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you ever need assistance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago, very pleased, plenty of space, and a large ice bin
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, March 5, 2026
Hi Mike, thank you for sharing your experience with us. We understand you’re enjoying your Mega‑Capacity 3‑Door French Door Refrigerator with Smart Cooling Plus model LFX33975ST, and it’s great to hear it’s been a solid addition to your home. The spacious interior and large ice bin are definitely standout features, and we’re glad they’ve been working well for you.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com