Customer reviews from usa.canon.com
Canon - imageCLASS MF4890dw Network-Ready Wireless Black-and-White All-In-One Printer - Black/Gray
Average customer rating
2.8
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
12
4 Stars
5
3 Stars
4
2 Stars
6
1 Star
15
48%of customers recommend this product.
(
12 out of
25)
Customer Reviews for Canon - imageCLASS MF4890dw Network-Ready Wireless Black-and-White All-In-One Printer - Black/Gray
Customer Rating
3
Stick with a single function
on September 14, 2013
Posted by: pete
from Maryland
The laser printer works great. I love the ease of use of the duplex printing. Quality is great, speed is fantastic. Printer drivers loaded first time and hasn't missed a beat.
These days I think the fax option has outlived it's usefulness. Scan and email is much more popular.
The scanner is very disappointing. I bought the machine because I wanted the self-feeding duplex scanner. I have a Canon P-215 portable scanner that works great so I thought the bigger scanner would be the same. Wrong. The duplex scanning is mechanical (there is only one scan head so the paper has to be mechanical flopped over inside the machine) which doesn't work. The scan speed is 1/10 that of the P-215 and the quality is not as good. The scanner drivers simply would not load and I had to get customer support to figure it out. Turns out their 215 driver was preventing the 4890 scanner from working.
For the price I'm still happy with the printer and would have paid that for a single function laser printer. Canon needs to take the 215 scanner and put it in the 4890 to make a perfect machine.
Pros: reliable, Easy Setup, durable, Small Footprint, High Quality Output, fast print speed, easy to use, outstanding support
Cons: scanner stinks
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
I hate this printer
on July 25, 2016
Posted by: BD23
from Michigan
This printer is not set up to work with Mac. Constantly is disconnecting from the WiFi. Always prints two sided. Not user friendly whatsoever.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
scanner is not working for Machintosh
on January 4, 2014
Posted by: Fung
from MD
Scanner is not working for Apple product, please update the driver ASAP!
Pros: Easy Setup, fast print speed
Cons: not apple friendly
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Very disappointed
on October 25, 2014
Posted by: bj
from New Hampshire
I purchased the ImageClass MF4890dw a couple years ago. I had been happy to find a copier/scanner/printer to resolve my home office needs. I had several problems: my wireless password is long, and the Cannon kept forgetting it as I didn't leave it on 24/7. Re-entering the wireless password was painful, and annoying. Frequently even when entered correctly I had to fuss with my network to get the printer to be seen. Then the fuser went - which was surprising as I hadn't printed more than 1000 pages (if that). Apparently the fuser cannot be easily replaced. So I can't print or copy - but I also cannot scan as this takes the entire device down. I feel like this was money thrown away. I am not impressed with this device, and will expedite its trip to the (ecologically) appropriate junk pile. I make my living testing software, imaging, and medical devices, although this device was purchased for my personal use. Not impressed with this imageClass mf4890dw.
Written by a customer while visiting usa.canon.com
Customer Rating
1
fax and scanner do not work properly
on July 8, 2014
Posted by: Anonymous
Very disappointed on this product. IT is very difficult to set up to send/receive fax using the phone line. Scanning has an error message without error code: "An Error Occurred, Close?", totally don't know how to fix it.
Cons: Difficult to use, Difficult Setup, unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
scanner is a joke...
on February 17, 2015
Posted by: kevin s
from los angeles, CA
I have used this printer/scanner for 1 year. I use the wireless connection. Printing works OK. The scanner almost never works. It creates a useless error message then does nothing.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Wireless Router Problems
on July 1, 2015
Posted by: Unhappy Consumer
from Southeast, USA
I purchased this printer from a local big box retailer in February, 2014. I carefully chose a box that had not been opened or drop kicked during shipping. This specific Canon printer was recommended by a friend as a reliable B&W Printer. However, since the time of purchase, I have had to constantly re-program my wireless connection (as in every few days). This is totally unacceptable, frustrating and to be honest, this printer is going to wind up the same place my last color ink jet printer ended up….the local landfill.
Written by a customer while visiting usa.canon.com
Customer Rating
5
Love it!
on July 2, 2014
Posted by: Happy Printer
from Northglenn, CO
I have not used this faxing, but routinely print and scan with this printer over wireless home network. Works great. Scan function can be slightly tricky but not hard to learn. Setup and user guide doc that comes with printer are top notch. Just moved this printer to a new secure wireless network and had it up and running in 2 minutes. Rock solid machine.
Pros: reliable, Easy Setup, High Quality Output, fast print speed
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com