Customer reviews from whirlpool.com
Whirlpool - 25.8 Cu. Ft. French Door Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.6 out of 5
4.6
(1,414 Reviews)
Open Ratings Snapshot
Rating breakdown 1,414 reviews
5 Stars
1,075
4 Stars
248
3 Stars
41
2 Stars
20
1 Star
30
94%of customers recommend this product. 
(
1,291 out of 1,368
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 25.8 Cu. Ft. French Door Refrigerator - Monochromatic Stainless Steel
Customer Rating
3 out of 5
3
It’s a refrigerator
on November 1, 2022
Posted by: Hank
[This review was collected as part of a promotion.] It’s a refrigerator. It keeps things cold. The ice maker leaks into the bottom of the freezer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Upper and lower ice maker.
on December 21, 2022
Posted by: Coach Duff
from NM
Bottom ice maker stopped working 4 months ago. Upper just stopped last week. Bought a bag of ice and filled both, top one started melting that day. Put thermometer on a shelf in the fridge and it's where it should be. Bought this fridge just because of the duel ice makers
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Reset not working; does the motherboard need to re
on February 25, 2023
Posted by: Cincyart3
from Cincinnati OH
I love this refrigerator, bought in 2017.
Lights are off and then flicker. Cooling is not cooling to programmed temperature. Now water dispenser and calibrated feature not working.
Whirlpool please contact me!!!!!!
I would recommend this to a friend!
Response from whirlpool.comBy Whirlpool TeamConsumer CareFebruary 27, 2023
Thank you for sharing your insights with us, Cincyart3. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 267795.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Great features, plenty of space, DUAL ice makers!!
on July 11, 2023
Posted by: Dave
from West Warwick, RI 02893
[This review was collected as part of a promotion.] After almost 3 years of having this, I must say it was a fantastic purchase. Besides the evaporator needing to be replaced (and not covered under warranty), it's been amazing. Plenty of usable space. Good spacing. Easy access. TONS of ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Constantly breaking
on July 2, 2024
Posted by: Michael rabin
from Naperville, Illinois
The ice maker has been repaired 4 times and the freezer once. It is a poorly designed refrigerator and without the extended warranty we would have long ago switched brands.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marcos OSocial CareJuly 2, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 559514.
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
broken icemaker and water
on October 4, 2024
Posted by: Tdough71
from Bentonville
Had it repaired a couple times. Now we buy ice and use a brita. This is the worst refrigerator we have ever owned. Your products just keep getting worse.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool TeamOctober 4, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 603353.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
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